debt collection partner surprised businessman

How can a third-party debt collector such as IC System be a valuable partner for your business? These are five of the benefits. Extra motivation: For some consumers, it may be easy to push off paying a bill. Perhaps they don’t fully understand the bill. Or perhaps you’re simply on the receiving end of their […]

healthcare incentives healthcare costs

Patients’ out-of-pocket costs are rising, putting even more pressure on the healthcare system — not to mention a clinic’s ability to make ends meet. One solution that’s gaining traction is changing reimbursement practices with an eye toward outcomes that experts say will save money and result in healthier patients in the long run. Value-based care: Medicare is […]

skiptrace search

Sometimes patients will pull what appears to be a disappearing act. Bills are returned to your clinic or practice marked with the yellow “no forwarding address” label. You pick up the phone and their number is out of service. You then call their employer and they’ve never heard of the patient. At this point, you may […]

pet care

When a family pet gets sick, most owners say they would not put a price on the health of their dog or cat — until they see the bill. Like medical care, veterinary care costs are rising fast, leaving owners feeling hard-pressed to immediately pay off balances that can reach well into the thousands of […]

healthcare-database revenue management

As cash flow emerges as a top administrative concern in healthcare, one solution remains clear: upgrading the revenue cycle management system. In fact, according a recent survey, 85 percent of healthcare organizations say they want to upgrade. Change overwhelms an old system The reasons behind the desire to upgrade are clear. First, they are working with a […]

utility-billing utility debt

For a utility company, a block of unpaid bills on the books can be a millstone. Unfortunately, with each missed payment, your chances of recovering the money starts slipping away. To help you get paid more quickly, take a look at some preventive measures and strategies to deal with these common situations. Old debts: In many states, […]

Consumer Collections

As a small business owner, you feel it when your fortunes shift — even just a little bit. When a consumer doesn’t pay for your products or services, for example, covering your expenses becomes much tougher. Fortunately, you can shore up your financial strength by being proactive about the balances on your books. On one hand, you […]

Self Pay Collections

There’s a lot of discussion and commentary out there about this issue, but everyone seems to agree: due to high-deductible health insurance plans, and a general failure to effectively address the flaws in the patient self-pay process, the bad debt problem is only going to get worse for many healthcare providers. Mike Trilli, the senior […]

Utilities Collections

Not all tenants are alike. While many pay their utility bills on time, all the time, some are prone to skipping town and leaving their landlord behind to make up the balance. To smooth over this unfortunate process, here are some strategies and best practices when working with tenants and landlords in utility collection and delinquency. […]

utility box Back-billing

Some problems don’t come with obvious solutions. For example, one issue that has been making headlines is malfunctioning meter equipment, which results in back billing customers to make up for the losses. When equipment does not function correctly and it turns out the customer has been underpaying for the product, the utility often finds itself with […]