IC System Receives BBB Torch Awards for Ethics

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IC System Receives BBB Torch Awards for Ethics

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Healthcare Collections Still Possible Under New Regulations

New regulations and restrictions concerning credit reporting and the placement of healthcare debt with collection agencies have prompted some providers to stop placing debt with their agencies, especially accounts under $500. The response has led to a decrease in the revenue providers would usually receive from unresolved bad debt sent to their collection partners. Not

Champion-Challenger Collections Model

Competition brings out the best in us. Keep that in mind when considering what to do with your accounts receivables. Having a single, reliable collection agency partner may prove successful. But do you ever wonder if your collections partner could do better? Rather than leaving one partner and finding another, consider a Champion-Challenger model. Engaging

Kristina Gursky Named President of AAHAM Gopher Chapter

Kristina Gursky, IC System’s Vice President of Healthcare Client Success, was recently named President of the Gopher Chapter of AAHAM (American Association of Healthcare Administrative Management). Kristina has a long history with AAHAM. She holds a Certified Revenue Cycle Professional certification through the organization, and in 2020, she was appointed to the AAHAM National Patient

IC System Partners with Rural Health Alliance as Preferred Vendor

IC System is proud to announce a new strategic partnership with Rural Health Alliance (RHA). The partnership makes IC System a preferred vendor for debt collection and patient account receivables, giving RHA members the opportunity to access low collection costs and high agency service levels well beyond what would otherwise be accessible. “We are excited

MN Gopher Chapter of AAHAM Receives Chapter Excellence Award

The MN Gopher Chapter of AAHAM (American Association of Healthcare Administrative Management) has been named 1st Place for the 2022 Chapter Excellence Award. This award was presented to the Minnesota Chapter’s President, Heather Rickgarn. Kristina Gursky, Director of Healthcare Client Success at IC System, is currently the First Vice President of the MN Gopher Chapter and

Find Revenue in Your Late-Stage Healthcare Receivables

If you’re like most mid-size or larger healthcare organizations, chances are you only have a single-tier strategy for your receivables. You place your past-due accounts with one or more collection agencies, and they attempt to recover a portion of the inventory, and that’s where collection efforts end. Many health systems in the industry manage their

When is the Best Time to Send an Account to Collections?

when is the best time to send an account to collections?

Whether you’re running a small business, healthcare office, or a large corporation, knowing the right time to submit a debt to your collection agency remains tricky. There’s a delicate balance. You shouldn’t send an account to collections too soon, but you also shouldn’t wait too long. So what’s the correct timeframe? Here are some things

Overcoming Telemedicine AR Collection Challenges

Many healthcare providers have adjusted their services to a combination of telemedicine and office visits to meet patient demand under safe conditions. Unfortunately, some providers remain wary of offering a telemedicine alternative due to the risk of nonpayment, and telemedicine faces many of the same problems of nonpayment that occur during in-office visits. Does that

Working with Healthcare Associations Through the Pandemic

There isn’t a single industry unaffected by COVID-19, but few have been more impacted than the healthcare industry. While the pandemic bombarded healthcare providers, their receivables were thrown into a state of flux. Given the effects of the pandemic, could providers continue to send past-due accounts to collections? Did they even have the time to

The Valuable Impact of Medical Bill Collection Agency Solutions

medical bill collection agency

The coronavirus crisis has had an undeniable effect on the world. The pandemic has impacted every person and business in one way or another. During a public health crisis, it is understandable that independent medical practices and doctors have innumerable challenges to face. Having to spend time tracking down late payments is never ideal, but