Category: Financial Services
I Went to Capture the Experience. The Experience Captured Me.
I went to Washington, D.C., with a pretty straightforward assignment: capture the experience. As a marketing professional for IC System, I was there for the inaugural ARCP Healthcare Revenue Leadership Summit to take photos, shoot video, create content, and help tell the story of IC System’s involvement. What I didn’t expect was how much the
Tax Refund Windfall 2026: Why Debt Recovery Is Heating Up This Spring
Early 2026 refunds are trending higher than last year. Timing is everything for collections. Millions of Americans have filed their 2025 tax returns, and early data shows many are seeing larger refunds than last year. As of mid-February, the average federal refund is $2,476, up roughly 14% from the same point in 2025, with more
Why In-House Collection Teams Aren’t Enough Anymore
Why In-House Collection Teams Aren’t Enough Anymore Many businesses rely on in-house teams to manage overdue accounts. While these teams know the company’s processes and customers well, the environment has changed. Growing compliance demands, labor shortages, and the complexity of multi-state regulations have made it increasingly difficult for internal departments to keep pace. Even strong
Decades in Bloom: IC System’s 10-Year Club Celebration
In August, IC System gathered its “perennials” at the Tria Event Center for a garden-themed celebration of the 10-Year Club. Fittingly called Decades in Bloom, the party was all about honoring the roots, growth, and blossoms that long-serving employees have brought to the company. Out of roughly 300 employees nationwide, an impressive 111—over one-third of the
BNPL Collection Services: How a Collection Agency Helps Buy Now Pay Later Providers Recover More
BNPL Collection Services: How a Collection Agency Like IC System Supports Buy Now Pay Later Providers Buy Now, Pay Later (BNPL) programs are transforming consumer purchasing behavior across retail, e-commerce, and service industries — and financial service providers are taking notice. As BNPL adoption grows, so does the need for a trusted collection agency offering
