Closing the Books
Welcome to Closing the Books, a podcast by IC System, your trusted subject matter expert for debt collection solutions. Join us as we discuss the biggest trends and topics in debt collection and explore account recoveries in an uncertain future.
Training and Developing Representatives to SucceedNov 17, 2020
To create a winning formula for a compassionate and empathetic approach to the collections’ process, Allison Johnson, Training & Development Manager at IC System, knows the secret is in training.
Choosing The Right Collection Agency PartnerOct 19, 2020
On this episode of Closing the Books, IC System's Vice President of Client Service, Chris Morris, discusses using a collection agency is an extension of your business
Winning with Compassion in Healthcare CollectionsSep 24, 2020
On this episode of Closing the Books, Kristina Gursky discusses IC System’s approach to collections in the healthcare industry.
What Businesses Should Seek Out when Choosing a Collection AgencySep 15, 2020
Debt collection isn’t new business. It has evolved dramatically since IC System’s founding over 80 years ago. With regulations, technology and a changing economy, organizations need a debt collection partner they can trust. Bryan Campbell, Business Development Manager of IC System, shared his expert advice for those that need help with receivables.
A Different Approach for Collection AgenciesAug 27, 2020
John Erickson, President and CEO of IC System, believes there’s a compassionate way to approach the collection agency business.
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