How it Works

IC System offers a suite of collection services at rates that work for your office. We begin by onboarding new clients with efficient state-of-the art technology. Our consumer-friendly collection practices recover your past-due accounts, while also maintaining your consumer relationships. We deliver the service, performance, and sense of security to improve the financial outcomes of both you and your consumers. Here’s how it works:

Select Your Product

Premier Collect: Intensive Contingency Collections
Recovery Plus: Two-Phase Flat Fee Collections

Additional Options:
• Settlement Authority
• Credit Monitoring
• Credit Listing
• Non-Litigation Attorney Referral
• Litigation Referral

Account Placement

• Upload accounts receivable electronically via Online Tools
• Accounts are in collections within 24 hours
• Load accounts by file or individually

Data Scrubbing/Optimization

Our data scrubs maximize our efforts:
• Mobile phones
• New/alternate location information
• Disconnected numbers
• Bankruptcies
• Deceased statuses
• Active service members

Collection Strategy

Letters: Validation notice and additional letters
Calls: Staggered attempts ensure the best results
Collectors: highly-trained in manner, compliance, and law
Skiptracing efforts:
• We locate your consumers when they skip town
• Nationally licensed/bonded to collect in all 50 states

Ongoing Control and Support

• An expert Client Service to answer your questions
• Access your inventory 24/7 with our intuitive Online Tools
• Review notes and check progress on our collection efforts
• Post payments online
• Update new account information
Submit additional accounts
Schedule a suite of reports to measure your KPIs
• Measure performance, track revenue, monitor inventories
Special Activity Reports keep you updated on:
• payment verifications
• settlement inquiries
• questions about specific accounts

Money Returned

YOU GET PAID! 
• We return your collected revenue via ACH transfer or check
• Receive a monthly activity statement

 

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