IC System named a top workplace by the star tribune

IC System was named one of Minnesota’s top places to work by the Minneapolis Star Tribune! The Star Tribune made the 2017 Top Workplace announcement on June 21, having based their results on an employee feedback survey conducted by WorkplaceDynamics, an independent company that specializes in employee engagement and retention. Founded in 1938, IC System […]

healthcare bill confusion

It’s not just the insurance companies that are slow to pay—it’s also the patients. Nearly a quarter of healthcare providers say that slow-paying patients are a “significant challenge.” At least one underlying cause comes to mind: higher deductible plans. According to one survey, 39.4 percent of American patients don’t pay right away because they want […]

red cross blood drive 2017

When a long Winnebago-style vehicle called the “Bloodmobile” pulls up to your office building, tensions seem high until everyone realizes that, no, it’s not a vampire transport—it’s actually just the Red Cross, and they’re here to collect donations. Twice a year, IC System’s charity group ECHO (Employee Charitable Help Organization) asks for volunteers throughout our […]

price transparency at the doctor's office

One possible path to boosting revenues and reducing accounts receivables borrows a page from an unlikely place: the price transparency found in plastic surgeon marketing. Because of the elective nature of plastic surgery, this resembles a competitive market. That is, these are medical professionals who deal with patients who have to pay out of pocket. […]

thinking about collection agencies

When customers fail to pay for the services or products you provided, at some point, you’ll need assistance from a debt collection partner. But this is so much more than just a simple transaction. This is a situation with a great deal of responsibility for both your business and the collection partner. If your third-party […]

IC System makes hygiene bags for charity

IC System’s in-house charity group, ECHO (Employee Charitable Help Organization), recently organized a volunteer event in our St. Paul home office in support of Joseph’s Coat. A local free store and community support organization, Joseph’s Coat supplies vital goods and services to individuals and families facing life challenges. For the week of May 15-19, ECHO […]

ic system -echo - in the community

IC System recently celebrated the 35th Anniversary of our in-house philanthropic team, called ECHO (Employee Charitable Help Organization). ECHO volunteers coordinate and carry out our company’s charitable efforts both in the office and in the community throughout the year. Whether the charity group arranges a bloodmobile from the American Red Cross to visit the office […]

dental billing schedule

A dental billing schedule deserves a universal commitment from all staff who interact with patients. When patient balances are allowed to age, the practice has less cash to work with to cover expenses. A disciplined dental billing schedule for account receivables will maintain consistency throughout the office and prevent unnecessary delays from eroding profits. Begin […]

Mary Prendergast at Legislative Day

Healthcare is a major issue throughout the country right now, and the 2017 Legislative Day held May 1-2 on Capitol Hill provided a forum to discuss some of the prevalent issues. IC System experts in the healthcare industry, Paul Fitzpatrick and Mary Prendergast, attended the event held at the Hyatt Regency Washington and hosted by […]

accounts receivable days

There’s no greater asset to a business than accounts receivable days. Consider the dense weave of financial sources, from insurance payers to the federal government to individual patients. This is an asset that needs careful management or its value starts escaping, like the leak of a punctured balloon. For that reason, hospital managers are drilling […]