get-you-paid-more-quickly

Every introduction to sales tactics will teach you that your pitch won’t win over customers without a hook that makes the service stand out from the pack. Here’s one you may have heard in your quest to find a collection agency: How they can get you paid more quickly. Speed is not much of a […]

ic-system-2018-charity-golf-tournament

For the last 20 years, IC System has gathered every summer for the company’s annual Charity Golf Tournament. The family-owned accounts receivable recovery company, which celebrates its 80th anniversary in business as of 2018, met at Tanners Brook in Forest Lake, Minnesota, for the tournament this year. The weather was gorgeous and the golfers were […]

IC System - Government-Internal-Debt-Collection-Tips

Much like other types of debt, past-due government accounts generally become more difficult to collect the older the accounts get. When the accounts age to the point where your office can no longer efficiently and effectively collect them, it makes sense to team with a trusted collection partner such as IC System to try to […]

IC System - get-paid-on-time

Every business deals with the occasional late payer. Sometimes they’re a few days past-due, sometimes they can’t pay for months. Sometimes, when you make them aware of the lateness of their account, they jump right on the issue and resolve it. Other times, they actively avoid your calls and letters, requiring additional effort on your […]

IC-System-back-to-school-drive

Summertime is a slower period in the collection industry. Between tight budgets, summer vacations, and the children home from school, everyone has a little less money to throw around than other times of the year. Perhaps that’s why, around the end of August, when the kids start getting ready for school again, many parents find […]

debt-collection-rfp-IC System

I’ve been a proposal writer for a number of years, but I wasn’t always writing about debt collection services. Over the course of my career, I’ve responded to RFPs for industrial printers, surveillance cameras, open-road tolling technology, and even ankle monitors. So when I first started writing proposals for debt collection RFPs, I received a lot […]

ic system dragon boat race la crosse 2018

The sixth annual Big Blue Dragon Boat Festival was held on Saturday, July 21, 2018, on the Black River along Copeland Park in La Crosse, Wisconsin. IC System’s branch office in La Crosse helped sponsor the event, which supports the Center for Breast Care and healthy lifestyles programming for youth at the Boys & Girls […]

wayfair online shopping IC System

The United States Supreme Court in June ruled in South Dakota v. Wayfair, Inc. that states can collect sales tax on purchases made from retailers that don’t have a physical presence in the state. The ruling overturns decades of legal precedence and is quite significant given the increasing role of online retailers in the modern […]

best-time-to-submit-an-account-ic-system

Whether you’re running a small business, healthcare office, or a large corporation, knowing the right time to submit a debt to your collection agency remains tricky. There’s a delicate balance, similar to the question about the ideal temperature of porridge in the fairy tale Goldilocks and the Three Bears. You shouldn’t send an account to […]

patient-experience-ic-system

A bad collection experience can easily bruise the relationship between the patient and a healthcare or dental provider if the wrong approach is used by the provider’s collection agency. IC System approaches every call with the consumer experience in mind, with the full understanding that our patient financial representatives are calling on behalf of our clients. […]