IC System Receives BBB Torch Awards for Ethics

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IC System Receives BBB Torch Awards for Ethics

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How can skip-tracing help you recover the debt?

skiptrace search

Sometimes consumers will pull what appears to be a disappearing act. Bills are returned to your office marked with the yellow “no forwarding address” label. You pick up the phone and their number is out of service. You then call their employer, and they’ve never heard of the consumer. At this point, you may wonder

In the Community: Looking Back at 2021

IC System defies many of the negative connotations of the debt collection industry by maintaining a positive and caring presence in our local and national communities for 84 years. Our purpose of “Making Collections Better” means that our employees not only strive to enrich our relationships with clients, consumers, and industry partners but also improve

6 Things to Consider When Hiring a Debt Collector

Hiring a Debt Collector

If your business needs help collecting from past-due consumers, you probably have questions about what to look for when hiring a debt collector. But are you asking the right questions? Here are some questions to consider before you hire a debt collector to contact your delinquent accounts. What collection services do they provide? For your

5 Tips: How to Choose a Collection Agency

thinking about collection agencies-IC System

When consumers stop paying for the services or products you provided, at some point, you’ll need assistance from a debt collection partner. But there is so much more than just a simple transaction when you choose a collection agency. If your third-party debt collector is a bad fit for you — that is, it’s not

When is the Best Time to Send an Account to Collections?

when is the best time to send an account to collections?

Whether you’re running a small business, healthcare office, or a large corporation, knowing the right time to submit a debt to your collection agency remains tricky. There’s a delicate balance. You shouldn’t send an account to collections too soon, but you also shouldn’t wait too long. So what’s the correct timeframe? Here are some things

Kristina Gursky Joins the Board of the MN Gopher Chapter of AAHAM

IC System is proud to announce that Kristina Gursky, Director of Healthcare Client Success, has been named a board member of the MN Gopher Chapter of AAHAM (American Association of Healthcare Administrative Management). Kristina’s term will begin in January 2022 and will be a full two-year term. Being on the board means Kristina will be

Tax Season Debt Collection Strategies and Why They Matter

Many retailers make or break their year based on the success of the holiday shopping season. The period between Black Friday and the year’s end represents nearly 50% of some retailers’ annual sales. The same is true of the collection industry during tax time, a period in which IC System’s collections can increase by up

Deal with Collection Accounts Before Holiday Hoopla

Overwhelmed employee working while wearing holiday attire

The holidays can be stressful and busy. It’s so busy that the holiday season requires an almost endless list of lists: shopping lists, grocery lists, and your general To Do List. And that’s just for your personal life. Throw your business’ hectic office environment into this mix, and you’ll stress levels are almost guaranteed to

What Regulation F Means for Collection Agencies and Creditors

The Consumer Financial Protection Bureau (CFPB) has implemented new rules, known as Regulation F, requiring collection agencies to obtain additional information from creditors sending past-due accounts for collection. The Rule’s effective date is November 30, 2021. Regulation F has impacted the collection industry and raised many questions about what comes next, especially among creditors who

Overcoming Telemedicine AR Collection Challenges

Many healthcare providers have adjusted their services to a combination of telemedicine and office visits to meet patient demand under safe conditions. Unfortunately, some providers remain wary of offering a telemedicine alternative due to the risk of nonpayment, and telemedicine faces many of the same problems of nonpayment that occur during in-office visits. Does that

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