wayfair online shopping IC System

The United States Supreme Court in June ruled in South Dakota v. Wayfair, Inc. that states can collect sales tax on purchases made from retailers that don’t have a physical presence in the state. The ruling overturns decades of legal precedence and is quite significant given the increasing role of online retailers in the modern […]

best-time-to-submit-an-account-ic-system

Whether you’re running a small business, healthcare office, or a large corporation, knowing the right time to submit a debt to your collection agency remains tricky. There’s a delicate balance, similar to the question about the ideal temperature of porridge in the fairy tale Goldilocks and the Three Bears. You shouldn’t send an account to […]

patient-experience-ic-system

A bad collection experience can easily bruise the relationship between the patient and a healthcare or dental provider if the wrong approach is used by the provider’s collection agency. IC System approaches every call with the consumer experience in mind, with the full understanding that our patient financial representatives are calling on behalf of our clients. […]

top 150 workplace 2018_IC System

IC System is proud to announce that our company has been named one of the Top 150 Workplaces in Minnesota by the Star Tribune. A complete list of those selected is available at StarTribune.com/topworkplaces2018 and was published in the Star Tribune’s Top Workplaces special section on Sunday, June 24. Top Workplaces recognizes the most progressive companies in Minnesota based […]

physician-staffing-IC System

In recent years, hospitals have turned to physician staffing companies to fill empty shifts for emergency services. But recent reports raise the possibility this arrangement does more harm than good when it comes to improving patient experience as well as recovering patient receivables. Hospitals turn to physician staffing companies because it eliminates the need to […]

state-taxes-IC System

More than a decade has passed since the Great Recession started in 2007, marking the worst worldwide economic period since the Great Depression. In the interim, it’s been a slow crawl toward a healthy global market. We’re not entirely there yet. Not every state in the U.S. has turned around, but we’re close. The fourth […]

gsa-contract-holder-IC System

IC System is proud to announce that it has been awarded a five-year Multiple Award Schedule (MAS) with the General Services Administration (GSA) to provide debt collection services to the federal government and its various agencies. IC System’s contract is on the Professional Services Schedule (PSS), an indefinite delivery/indefinite quantity (IDIQ) multiple award schedules. GSA serves government […]

IC SYSTEM 80thYear logo

The Supplier Clearinghouse for the Utility Supplier Diversity Program of the California Public Utilities Commission has again certified IC System as a Women-Owned Business Enterprise (WBE). “I am pleased to announce that we have renewed our WBE certification, which is highly regarded by many of our clients and prospective clients,” said Barbara Erickson, Chairman of […]

skip-tracing-techniques-IC System

How do you track down a patient who owes money but has disappeared? The bill comes back in the mail, the phone number is disconnected, and the work contact they provided has never heard of them. When this happens, it’s disheartening to face the possibility that your dental practice may not get paid in full. The good […]

cash-flow-strategies-IC System

Effective cash flow strategies are the lifeblood of any business, and that’s especially true for a small business. But it doesn’t always flow into your coffers in an even and orderly fashion. On a graph, revenues have ups and downs, just like a roller coaster. That forces many entrepreneurs to rely on various forms of credit, […]