IC System Receives BBB Torch Awards for Ethics

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IC System Receives BBB Torch Awards for Ethics

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IC System Earns 2022 Best Places to Work in Collections

IC System is pleased to announce the Best Companies Group has named our company one of the 2022 Best Places to Work in Collections for the second year in a row. Best Companies Group administers the “Best Places to Work in Collections” program, conducting more than 70 local, national, and industry “Best Places” programs annually for

Mike Dunn Promoted to Vice President of Client Success

IC System is proud to announce the promotion of Mike Dunn to Vice President of Client Success. In his new role, Mike will help oversee Account Management and Client Success departments for some of the largest clients that work with IC System, a nationally licensed collection agency headquartered in St. Paul, Minnesota. “Mike has been

Kristina Gursky Promoted to Vice President of Healthcare Client Success

IC System, a nationally licensed collection agency headquartered in St. Paul, Minnesota, is proud to announce the promotion of Kristina Gursky to Vice President of Healthcare Client Success. Kristina will bring her extensive knowledge of the healthcare industry to this role. “Kristina came to IC System as a process-improvement, strategy, and business analyst,” observed Joe

IC System Partners with Rural Health Alliance as Preferred Vendor

IC System is proud to announce a new strategic partnership with Rural Health Alliance (RHA). The partnership makes IC System a preferred vendor for debt collection and patient account receivables, giving RHA members the opportunity to access low collection costs and high agency service levels well beyond what would otherwise be accessible. “We are excited

Three Simple Ways to Improve Your Dental Collection Efforts


Even though the world is inching back to normality, the problem of dental accounts receivable hasn’t changed. Overdue patient debt will remain a struggle as long as the dental billing process occasionally creates patient confusion and dental offices continue to be busy places that deprioritize internal recovery efforts. Fortunately, a few simple changes to your

MN Gopher Chapter of AAHAM Receives Chapter Excellence Award

The MN Gopher Chapter of AAHAM (American Association of Healthcare Administrative Management) has been named 1st Place for the 2022 Chapter Excellence Award. This award was presented to the Minnesota Chapter’s President, Heather Rickgarn. Kristina Gursky, Director of Healthcare Client Success at IC System, is currently the First Vice President of the MN Gopher Chapter and

Top Myths About Working with a Collection Partner Dispelled

collection agency myths dispelled

Businesses of any size might be reluctant to turn to an accounts receivable partner for a host of reasons. Here are three (debunked) myths about working with a third-party debt partner, and details about how working with an agency can boost your revenue. 1. Debt collectors are only for extremely late bills. This is not

How Much Do Collection Agency Fees Typically Cost?

There are thousands of debt collection companies out there with different pricing options. Learning about these different options, including the average cost of most collection agency fees, makes it easier to determine the best service provider for you. Depending on the size and unique needs of your business, typical choices include contingency collections or flat

Small Business Owners: Build Your Accounts Receivable Plan

small business owners accounts receivable-IC System

One of the challenges of being an entrepreneur is having to do it all yourself. For small business owners, accounts receivable can be a bear. You already have to deal with sales, marketing, HR, strategic planning, budgeting, accounting, inventory, and shipping with a small staff—sometimes, all on your own. Adding to the challenge of mastering these

4 Tips to Streamline Your Business and Reduce AR

When you run a small business, you’ve got a To-Do List about a mile long, and finding new ways to reduce AR isn’t at the top. There’s rarely enough time in the day or week to get your list done, so you have to pick and choose what gets accomplished. While you’re managing the day-to-day,

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