Blog

IC System Volunteers at 25th Annual Rotary Lights

It’s a new tradition for employees of IC System’s office in La Crosse, Wisconsin, to volunteer at the Rotary Lights Display at the local Riverside Park. On Thursday, December 19, a total of 48 employees from IC System’s La Crosse office joined together to volunteer for the event between 4:30 pm and 10 pm. The

Deal with Collection Accounts Before Holiday Hoopla

The holidays can be stressful and crazily busy. It’s so busy that surviving the holiday season requires an almost endless list of lists. You have shopping lists of who to buy for, where you’re going to do your shopping, what food you’re going to serve, what you’re going to bring to this or that party,

Hospital Collections Must be More Patient-Friendly Than Ever

The patient experience is priority number one in healthcare today. Every interaction, whether it’s with the hospital staff or in the form of written communication, contributes to how patients evaluate the quality of the care they received. In cases where a patient must be sent for hospital collections on a past-due account, the importance of

IC System Collects 5,000 Pounds of Food for Local Charity

IC System’s in-house volunteer group, ECHO (Employee Charitable Help Organization), held a contest at our St. Paul home office this year. Throughout November, our office’s three floors competed against one another to determine which level could raise the most non-perishable food items. Referred to in the office as the Turkey Dash, the event brought employees

What does a collection agency do?

Many businesses use a collection agency to help recover their past-due accounts. But what exactly does a collection agency do? The federal government limits the actions of debt collectors with the Fair Debt Collection Practices Act (FDCPA). Even so, collection companies should perform a few basic services to ensure they’re doing everything possible on your

IC System Named BBB Torch Awards for Ethics Finalist

The Better Business Bureau® of Minnesota and North Dakota has announced IC System as one of their finalists for the 2019 BBB Torch Awards for Ethics. The distinguished honor shines a spotlight on businesses in Minnesota and North Dakota that demonstrate “a strong commitment to ethics and integrity in every aspect of their day-to-day operations and

Helping Health Systems Find Lost Reimbursement & Revenue

There was a story out of Arizona recently about a patient with a hefty bill for healthcare services, and because he couldn’t afford to pay it outright, he was forced to sell his collection of X-Men comic books to resolve the matter. As a former comic book collector, my heart nearly broke. When you read

Debunking Some Government Collection Agency Myths

Many factors go into keeping a government agency’s budget balanced, and there are many potential events that could put a budget out of balance. Despite the best effort of state and municipal budget officers, unforeseen and oftentimes external events such as severe weather and disasters, commodity prices, and federal policy changes can place unwelcome stress

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