Local-budgets

A couple of recent news stories have highlighted some of the challenges that state and local government entities face in regards to budgeting. When states and municipalities are planning their budgets, it is important that they keep in mind that external factors can present challenges that are largely beyond their control. The recently-ended federal government […]

hospital-system

The 2017 numbers are in: Minnesota healthcare systems provided $691 million in uncompensated care during 2017, up 19.2% from the prior year. But as a Minnesota collection agency, IC System has to wonder what do these numbers, reported by Becker’s, really mean and why are they important? First, let’s look closer at the issue. All […]

veterinary-collections

When your veterinary practice is faced with past-due bills and rising accounts receivable, that can leave you struggling to take care of your own expenses. Setting the right fees and recovering payment from the people who have entrusted you with their pet’s care is far from your favorite task, but veterinary collections is very necessary. […]

price-transparency-healthcare

Effective January 1 based on a mandate from the Trump administration, hospitals are now required to post their list prices on the hospital’s website in an attempt to move towards price transparency for healthcare consumers. Unfortunately, the approach some hospitals have taken isn’t of much value to the patient community and doesn’t resolve the problems […]

Tamara Ward IC System Northeast Metro Young Professionals Group

Helping the community is incredibly important to IC System, which is why we are proud to announce that Client Service Representative Tamara Ward has completed an extensive professional leadership initiative with the Northeast Metro Young Professionals Group (NMYP). The NMYP is a program developed by the Vadnais Heights Economic Development Corporation that seeks future leaders […]

uncollectable accounts IC System

Choosing the right vendor for your organization can turn into a nerve-wracking experience, and it’s even harder to know what to look for in a collection agency. To make sure you’re choosing a collection partner that will bring an ethical and effective approach to your uncollectable accounts, the answers to these four questions can reveal […]

patient-consumerism-IC System

To boost your bottom line, it may pay to consider patient consumerism when dealing with your patients. Because when a patient schedules a visit for medical care, they’re not simply thinking about the quality of care. They’re thinking about the value they’re getting from the visit, even if they have medical insurance coverage. Here are […]

older government accounts

Most government offices have only a single-tier debt placement strategy with multiple primary agencies. However, after the initial collection period (about 180 days), collection agencies typically slow down their efforts due to the cost involved in pursuing less collectible, older government accounts. This natural decline in work effort means that, as accounts age, they become […]

dental-accounts-receivable IC System

If you’re looking at using a collection partner to recover bad debts from your dental patients, you might be thinking about what success looks like. A 100-percent recovery is ideal. But as you’ve probably surmised, that’s a best-case scenario. When you’re screening collection agencies for dental accounts receivable, an important question to ask is how much […]

healthcare-revenue-cycle IC System

It would be an understatement to say our health insurance system has seen a seismic shift in the past decade. It makes revenue cycle management a challenge because patients, not insurance companies, are paying for a larger share of their medical visits. According to one study, a patient’s cost-sharing payments for medical care have outpaced […]