IC System Receives 2021 BBB Torch Awards for Ethics

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IC System Receives 2021 BBB Torch Awards for Ethics

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Better Debt Collection with Data Security and Compliance

When you think about ways to evaluate a potential collection partner, your first thought probably relates to performance or experience, not data security and compliance. But cyber security and operational compliance remain vital when choosing a debt collection company. Ensuring your consumers’ data is protected, and your consumers are treated fairly according to regulatory mandates,

IC System Named a 2022 Star Tribune Top 200 Workplace

The Minneapolis Star Tribune has named IC System one of Minnesota’s Top 200 Workplaces. Minnesota employees were surveyed about their employers, and 200 businesses across the state were selected. A complete list of the businesses is available in the Star Tribune and appeared in the newspaper’s Top Workplaces special section on Sunday, June 19. The

Consumer Collections: When Consumers Stop Paying, Listen

Consumer Collections

As a small business owner, you feel it when your fortunes shift—even just a little bit. When a consumer doesn’t pay for your products or services, covering your expenses becomes much tougher. Fortunately, you can shore up your financial strength by being proactive about the balances on your books and using consumer collections to recover

Announcing Two New HFMA Chapter Presidents

IC System is pleased to announce two new HFMA (Healthcare Financial Management Association) chapter Presidents. Mary Prendergast has been named President of the Virginia-Washington DC HFMA, and Bart Shea has been named the President of the Arizona HFMA. Both Mary and Bart also serve as Vice Presidents of Business Development at IC System, and both

How can skip-tracing help you recover the debt?

skiptrace search

Sometimes consumers will pull what appears to be a disappearing act. Bills are returned to your office marked with the yellow “no forwarding address” label. You pick up the phone and their number is out of service. You then call their employer, and they’ve never heard of the consumer. At this point, you may wonder

In the Community: Looking Back at 2021

IC System defies many of the negative connotations of the debt collection industry by maintaining a positive and caring presence in our local and national communities for 84 years. Our purpose of “Making Collections Better” means that our employees not only strive to enrich our relationships with clients, consumers, and industry partners but also improve

6 Things to Consider When Hiring a Debt Collector

Hiring a Debt Collector

If your business needs help collecting from past-due consumers, you probably have questions about what to look for when hiring a debt collector. But are you asking the right questions? Here are some questions to consider before you hire a debt collector to contact your delinquent accounts. What collection services do they provide? For your

5 Tips: How to Choose a Collection Agency

thinking about collection agencies-IC System

When consumers stop paying for the services or products you provided, at some point, you’ll need assistance from a debt collection partner. But there is so much more than just a simple transaction when you choose a collection agency. If your third-party debt collector is a bad fit for you — that is, it’s not

When is the Best Time to Send an Account to Collections?

when is the best time to send an account to collections?

Whether you’re running a small business, healthcare office, or a large corporation, knowing the right time to submit a debt to your collection agency remains tricky. There’s a delicate balance. You shouldn’t send an account to collections too soon, but you also shouldn’t wait too long. So what’s the correct timeframe? Here are some things

Kristina Gursky Joins the Board of the MN Gopher Chapter of AAHAM

IC System is proud to announce that Kristina Gursky, Director of Healthcare Client Success, has been named a board member of the MN Gopher Chapter of AAHAM (American Association of Healthcare Administrative Management). Kristina’s term will begin in January 2022 and will be a full two-year term. Being on the board means Kristina will be

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