Blog

Collection agencies, the FDCPA, and you: Safeguarding customer info

secure-consumer-information-ic system

One thing business owners think about is protecting consumer information. When it’s time to turn late accounts over to a third-party debt collector, you may be wondering what happens to that information and what they do to keep it safe. The short answer: Go in with high expectations. Because a reputable, quality collection agency may Read more…

Excessive Fines and Fees a Thing of the Past for Local Governments

government-excessive-fees-ic system

State and local governments can no longer impose excessive fees and fines after a Supreme Court ruling on Wednesday, February 20. The unanimous decision reinforces the Eighth Amendment to the United States Constitution that “Excessive bail shall not be required, nor excessive fines imposed, nor cruel and unusual punishments inflicted.” Fees and fines of this Read more…

Avoid these 5 mistakes with late patient accounts

medical-bill-collections

Chances are, your practice is faced with the challenge of a higher load of aging accounts receivable and the likelihood of needing medical bill collections services. Unlike a decade ago, the core strategy in lowering those A/R days is not necessarily centered on streamlining insurance company processes. This time, patients are the likely source of Read more…

External Factors Play Large Part in Local Budgets

Local-budgets

A couple of recent news stories have highlighted some of the challenges that state and local government entities face in regards to budgeting. When states and municipalities are planning their budgets, it is important that they keep in mind that external factors can present challenges that are largely beyond their control. The recently-ended federal government Read more…

The Cost of Uncompensated Care for MN Health Systems

hospital-system

The 2017 numbers are in: Minnesota healthcare systems provided $691 million in uncompensated care during 2017, up 19.2% from the prior year. But as a Minnesota collection agency, IC System has to wonder what do these numbers, reported by Becker’s, really mean and why are they important? First, let’s look closer at the issue. All Read more…

How a collection agency can help your veterinary practice

veterinary-collections

When your veterinary practice is faced with past-due bills and rising accounts receivable, that can leave you struggling to take care of your own expenses. Setting the right fees and recovering payment from the people who have entrusted you with their pet’s care is far from your favorite task, but veterinary collections is very necessary. Read more…

New Price Transparency Order Results in More Confusion

price-transparency-healthcare

Effective January 1 based on a mandate from the Trump administration, hospitals are now required to post their list prices on the hospital’s website in an attempt to move towards price transparency for healthcare consumers. Unfortunately, the approach some hospitals have taken isn’t of much value to the patient community and doesn’t resolve the problems Read more…

IC System’s Tamara Ward Earns Young Professional Certification

Tamara Ward IC System Northeast Metro Young Professionals Group

Helping the community is incredibly important to IC System, which is why we are proud to announce that Client Service Representative Tamara Ward has completed an extensive professional leadership initiative with the Northeast Metro Young Professionals Group (NMYP). The NMYP is a program developed by the Vadnais Heights Economic Development Corporation that seeks future leaders Read more…

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