Category: Collections
The Art of Debt Collection: How to Recover Outstanding Payments Without Damaging Customer Relationships
The Art of Debt Collection: How to Recover Outstanding Payments Without Damaging Customer Relationships Debt collection is essential for maintaining business cash flow, but it doesn’t have to harm customer relationships. At IC System, we believe in clear communication, ethical practices, and empathy to ensure outstanding payments are recovered while preserving customer trust. Here’s how
IC System Celebrates its Employees with 10+ Years of Tenure
At IC System, we believe that employee longevity is a key factor in our success. With 119 employees currently in our 10-Year Club, this milestone is something we take great pride in. Celebrating long-term employees not only fosters loyalty but also strengthens the positive, team-oriented culture that defines our company. Our 10-Year Club members are
IC System Appoints Mike Selbitschka as Executive Vice President of Sales
IC System is excited to announce the promotion of Mike Selbitschka to Executive Vice President of Sales. In his new role, Mike will leverage his extensive expertise in the collections industry to drive sales, enhance marketing strategies, and lead client acquisition efforts at IC System. Mike’s journey with IC System began in 2001 when he
IC System Announces Nate Welbig as Vice President of Operations
IC System is proud to announce the promotion of Nate Welbig to Vice President of Operations and member of the Executive Team. Nate has been with IC System since 2009, most recently serving as Director of Operations at the St. Paul Home office. IC System President & CEO John Erickson, Jr. remarked, “Nate has extensive
Leveraging AAHAM Influence: How IC System Excels in Healthcare Collections
In this episode, we dive into the critical role that the American Association of Healthcare Administrative Management (AAHAM) plays in the success of IC System’s healthcare collections. Join us as we explore how IC System leverages AAHAM’s influence to enhance their strategies, improve client relationships, and achieve outstanding results in the healthcare debt recovery industry.
Collection Agencies vs. Factoring Companies: Which is Better for Your Small Business?
Collection Agencies vs. Factoring Companies: Which is Better for Your Small Business? Managing overdue accounts is a major challenge for small businesses, impacting cash flow and operations. When it comes to resolving unpaid invoices, two main options stand out: collection agencies and factoring companies. Each offers a different approach, so let’s explore which might be
Tax Season Debt Collection Strategies and Why They Matter
For many businesses, the holiday shopping season can make or break their year, constituting almost half of their annual sales. Similarly, the collection industry experiences a significant boost during tax time, with IC System witnessing up to a 30% increase in collections for our clients. This surge is attributed to consumers using their tax refunds
Solving the Unique AR Challenges of For-Profit Colleges
For-profit colleges face unique challenges in managing their accounts receivables, which are crucial to their financial health. This blog details some of the AR challenges of for-profit educational institutions and offers potential debt collection solutions for for-profit colleges looking to improve their recoveries. Unlike traditional colleges, for-profits typically cater to a student population that is
The Disadvantages of Debt Collection, and Its Necessity for Businesses
Debt collection can be a necessary evil for businesses. When customers fail to pay their bills on time, it can significantly impact a business’ cash flow and profitability. Many businesses turn to a third-party accounts receivable management company to resolve the issue. However, there are also some risks associated with debt collection that businesses should
6 Things to Consider When Hiring a Debt Collector
If your business needs help collecting from past-due consumers, you probably have questions about what to look for when hiring a debt collector. But are you asking the right questions? Here are some questions to consider before you hire a debt collector to contact your delinquent accounts. What collection services do they provide? For your
