IC System Torch Awards for Ethics 2021

IC System Receives 2021 BBB Torch Awards for Ethics

Read More

IC System Receives 2021 BBB Torch Awards for Ethics

Read More

Three Innovative Tools to Increase Collection Revenue

As a business in need of collection services, it’s essential to have a partner that offers innovative tools to increase your recoveries. Here are a few collection tools offered by IC System that you may not find at other agencies. Credit Reporting There are few more compelling incentives to pay than credit reporting. Credit-conscious consumers

Is It Worth Investing in Collection Services?

There are a lot of collection agencies and a lot of collection services out there. Some of them charge upfront fees for their services, and others don’t. Whether you’re just getting started or you’ve worked with collection agencies before, it isn’t easy to know which products or services you should use. And how do you

The Consumer Experience: A Simple Equation for Better Collections

IC System - The-Consumer-Experience---A-Simple-Equation-for-Better-Collections

IC System remains at the forefront of the collection industry because we use consumer experience metrics to gauge performance. Data analysis of call quality scores, combined with our Consumer Satisfaction (CSAT) survey results, shows that the more we improve the consumer experience, the more consumers will likely resolve their past-due accounts. Call Quality (CQ) IC

When should debt collectors be used?

IC System When-should-debt-collectors-be-used

There’s no simple answer to the question, “When should debt collectors be used?” The answer varies for every industry and every business, and sometimes every account. But there are a few general principles that can give your office some insight about when you should send past-due accounts to a collection agency. Here are some considerations:

How do I take someone to collections?

A woman looking through paperwork

If you’re a business and you’ve never hired a collection agency before, you might ask yourself, “How do I take someone to collections?” You probably have plenty of other questions about how the collection process works as well. Here are a few considerations to prepare your office for sending past-due receivables to IC System. When

Should You Hire a Collection Agency Near You?

A businessman contemplating at his laptop

When you’re looking for a new collection partner, it might be a mistake to look for a collection agency near you. Although buying local is usually a great policy for supporting small businesses or buying produce, the effectiveness of collection services can severely impact your bottom line. That’s why it’s so important to find a

5 reasons your small business needs a collection agency

debt-recovery-services-IC System

Business growth means difficult decisions are often waiting at the crossroads. Do we keep doing this thing in-house? Should we hire someone? Or is it better to partner with a vendor? Luckily, as a small business owner, thereā€™s no need to wait to hire a collection partner for debt recovery services. Hire the right firm

Landlords Still Struggling After Recent Stimulus

Many creditors have special emergency relief plans for those who fall behind on auto loan, credit card, student loan, and other payments. Mortgage companies can offerĀ forbearance plansĀ under the CARES Act, the economic stimulus bill passed in March 2020. However, most private landlords or property management companies don’t have many options when it comes to offering

Deal with Collection Accounts Before Holiday Hoopla

Overwhelmed employee working while wearing holiday attire

The holidays can be stressful and crazily busy. COVID-19 and pretty much all of 2020 aren’t making the holidays any easier. Itā€™s so busy that the holiday season requires an almost endless list of lists: shopping lists, grocery lists, and the long list of Zoom meetings you’re having this year in place of get-togethers. And

4 Simple Steps to Ensure Fast Revenue

In these unpredictable times, everyone’s looking for ways to achieve some measure of stability in their business. Fortunately, there are a few methods to ensure fast revenue from your accounts receivable, even in situations requiring collection efforts. Follow these simple steps, and you’ll start seeing revenue returned to you faster. Step 1: Have a Plan