Category: Collections
Consumer Collections: When Consumers Stop Paying, Listen

As a small business owner, you feel it when your fortunes shift—even just a little bit. When a consumer doesn’t pay for your products or services, covering your expenses becomes much tougher. Fortunately, you can shore up your financial strength by being proactive about the balances on your books and using consumer collections to recover
How can skip-tracing help you recover the debt?

Sometimes consumers will pull what appears to be a disappearing act. Bills are returned to your office marked with the yellow “no forwarding address” label. You pick up the phone and their number is out of service. You then call their employer, and they’ve never heard of the consumer. At this point, you may wonder
6 Things to Consider When Hiring a Debt Collector

If your business needs help collecting from past-due consumers, you probably have questions about what to look for when hiring a debt collector. But are you asking the right questions? Here are some questions to consider before you hire a debt collector to contact your delinquent accounts. What collection services do they provide? For your
5 Tips: How to Choose a Collection Agency

When consumers stop paying for the services or products you provided, at some point, you’ll need assistance from a debt collection partner. But there is so much more than just a simple transaction when you choose a collection agency. If your third-party debt collector is a bad fit for you — that is, it’s not
Top Myths About Working with a Collection Partner Dispelled

Businesses of any size might be reluctant to turn to an accounts receivable partner for a host of reasons. Here are three (debunked) myths about working with a third-party debt partner, and details about how working with an agency can boost your revenue. 1. Debt collectors are only for extremely late bills. This is not
Small Business Owners: Build Your Accounts Receivable Plan

One of the challenges of being an entrepreneur is having to do it all yourself. For small business owners, accounts receivable can be a bear. You already have to deal with sales, marketing, HR, strategic planning, budgeting, accounting, inventory, and shipping with a small staff—sometimes, all on your own. Adding to the challenge of mastering these
When is the Best Time to Send an Account to Collections?

Whether you’re running a small business, healthcare office, or a large corporation, knowing the right time to submit a debt to your collection agency remains tricky. There’s a delicate balance. You shouldn’t send an account to collections too soon, but you also shouldn’t wait too long. So what’s the correct timeframe? Here are some things
Tax Season Debt Collection Strategies and Why They Matter

Many retailers make or break their year based on the success of the holiday shopping season. The period between Black Friday and the year’s end represents nearly 50% of some retailers’ annual sales. The same is true of the collection industry during tax time, a period in which IC System’s collections can increase by up
Deal with Collection Accounts Before Holiday Hoopla

The holidays can be stressful and busy. It’s so busy that the holiday season requires an almost endless list of lists: shopping lists, grocery lists, and your general To Do List. And that’s just for your personal life. Throw your business’ hectic office environment into this mix, and you’ll stress levels are almost guaranteed to
What Regulation F Means for Collection Agencies and Creditors

The Consumer Financial Protection Bureau (CFPB) has implemented new rules, known as Regulation F, requiring collection agencies to obtain additional information from creditors sending past-due accounts for collection. The Rule’s effective date is November 30, 2021. Regulation F has impacted the collection industry and raised many questions about what comes next, especially among creditors who