Careers

Join the IC System family!

We strive to be the best, most trusted provider of receivables management services to original creditors. To accomplish this, we need the best people in the business, from customer service and collection representatives to strong leaders and subject matter experts to develop our team.

Our Core Values shape our every decision and interaction. When you walk through our offices, you will see banners and signage featuring these values everywhere, because we live and breathe these values.

PEOPLE: We treat PEOPLE with dignity and respect.
INTEGRITY: We do the RIGHT THING.
PERFORMANCE: We deliver RESULTS that exceed expectations.
PRIDE: We are PROUD of what we do and how we do it.
INNOVATION: We find BETTER WAYS to get things done

The Star Tribune named IC System a Top Workplace in 2017; a Top 150 Workplace in 2018, 2019, and 2020; and a Top 175 Workplace in 2021, ranked 18th in the midsize business category.

Additionally, insideARM ranked IC System as one of the 2021 Best Places to Work in Collections.

IC System is an Equal Opportunity Employer and promotes a drug-free work environment.


Questions? Contact us at HR@ICSystem.com or 651-481-6467.

People

IC System’s most important Core Value is People. We are a family, and our employees are everything to IC System. As a third-generation, family-owned business, we take pride in hiring only the best and cultivating our people with:

  • Extensive training and continued education
  • Business casual dress code that includes jeans
  • Feedback from employees to encourage positive change
  • Daily breakfast bars, free lunch, hot coffee, and donut Fridays for in-office employees

Income & Benefits

IC System offers competitive salaries and guaranteed base wages, and unlimited earning potential in the form of individual and team bonuses.

  • Substantial referral bonus programs and incentives
  • Comprehensive benefits package that includes health, dental, vision, life insurance, a 401K savings plan with a competitive matching plan
  • Three free sessions with a counselor to create work/life balance with our Life Assistance Program
  • Dayforce Wallet: you have the flexibility to make any day payday

Flexibility

IC System offers great flexibility with your schedule and understands we all have commitments outside of work. Our employees know our flexible schedules allow them to attend school, parenting, and other appointments as needed.

  • Enjoy holiday pay and credited Personal Time Bank hours for vacations and illnesses
  • Create-your-own workweek in most roles
  • Flexible scheduling opportunities

Culture

IC System knows that if a business has a healthy culture, everything else relating to the business falls into place. IC System’s commitment to culture is best demonstrated by how every employee feels part of a larger whole—a good-humored yet productive culture we often call the “IC Family.”

  • Volunteer and charitable giving events throughout the year; learn more in our In the Community PDF
  • Regular events, games, and incentives keep things lively around the office
  • Annual banquet for President’s Club, Core Values Award, and Innovation Award winners
  • Team fitness challenges get you moving and support teamwork
  • Daily breakfast bars, free lunch, hot coffee, and donut Fridays for in-office employees
  • Clubs for coworkers to engage after work about art, books, cooking, golf, movies, video games, and more

Advancement

Advancement opportunities are ingrained into our office culture. Regardless of your starting position at IC System, there are regular opportunities for various career paths and promotions within IC System. Several of our senior leaders and managers have been promoted from within and held multiple positions within IC System.

  • 85% of all promotions come from within
  • Tenured staff: Over 100 employees have been with IC System for 10 years or more
  • Leaders of Tomorrow program helps employees develop leadership skills and set a clear career path

What Our Employees Have To Say

“I think IC System is a great place to work. I love the friendly family environment.”

Headshot of Martell Lightfoot

Martell Lightfoot

Patient Financial Lead

“IC System has been an excellent place to work for over the past 22 years. It is family oriented and has been extremely flexible for me to work around going to school, when I was earning my Bachelor of Science degree in Education and Mathematics, as well as being a mother and coordinating my schedule to meet the needs of my family.”

Headshot of Kay Drinkwitz

Kay Drinkwitz

Collection Lead

“I’ve worked at IC System for 8 years and I’ve worked my way up from Collector to supervising our Call Quality Department. There’s no limit to the opportunities for advancement.”

Headshot of Nicole Mueller

Nicole Muelller

Supervisor, Call Quality

Want to Learn More About IC System Employment?

Download our careers overview PDF for additional information.

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