Consumer Home

How May We Help You?

This site is designed to provide information to consumers, as well as provide a way to express concerns about IC System. Also contained on this site are a variety of options for contacting us. To get started, visit our FAQ page to get the information you need.

Helpful Resources

How to Dispute an IC System Claim on Your Credit Report

Having a past-due account on your credit report can affect your financial health and prevent you from getting approved for credit. Whether the account, or tradeline, is accurate or was mistakenly reported, it’s important to address the issue right away. So when you find a negative claim on your credit report, it’s important to investigate to

IC System is on my credit report. What should I do?

Have a question? Call 866-628-7811 for a medical account or 800-279-7244 for all other inquiries.  If IC System appears on your credit report as a negative tradeline, you may have a past-due bill, or it may be an error. Our company sometimes credit reports past-accounts; this might appear as a negative tradeline (or credit account) on your

IC System is Calling Me. What Should I Do?

When we receive a call from a collection agency, emotions tend to get the best of us. There’s a sense of urgency to find out who’s calling and why, and then get the matter resolved. But sometimes collection agency protocols can make a collection call frustrating or annoying—especially when all you want to know is

Or Contact IC System:

Medical: 866-628-7811
Other: 800-279-7244

IC System Correspondence
444 Highway 96 East
P.O. Box 64378
St. Paul MN 55164-0378

Language access services are available by calling IC System at 1-800-279-9420. You may also request a translation of written communications into Spanish by calling IC System at 1-800-279-9420. A translation and description of commonly-used collection terms is available in multiple languages at