FAQ

Who is IC System? or Who is IC Systems?

See our about page for more information about IC System.
Visit our About page.

Why is IC System calling me?

If you are being contacted by IC System, Inc. there is a chance that you have a past due account with a company that you are currently doing business with or have done business with in the past.

Why is IC System asking ME to give out MY personal information? I’m not giving MY personal information to IC System! What if IC System is a SCAM?

IC System, Inc. is required by law to FIRST verify they are speaking to the correct party BEFORE discussing details of the call. We simply need to verify that we are talking to the right person before we can discuss the matter in further detail. It is the law and it makes sense on many levels.

What can I do to make IC System stop calling me?

Please notify IC System in writing that you wish the calls to stop. Contact us.

IC System is contacting the wrong person. What should I do?

Please file a Wrong Person report with us.

I need to dispute an account that is being worked by IC System. How do I file a dispute with your company?

Please visit our Dispute page.

Why did the name IC System, Inc. or IC System or IC Systems show up on my credit report? How can I get IC System removed from my credit report?

If you find that your credit report has the name IC System on it and you believe it is an error, refer to the credit reporting page of our website. We will work with you to resolve the issue and help you correct any inaccuracy reflected on your credit report.
Contact us.

Does IC System monitor agents and listen to how they treat people?

IC System, Inc. is a highly respected business that takes great care in assuring only the highest standards of legal and ethical practices are applied in the process of servicing the account. Calls are recorded and archived to assure that all dealings are above board and attain the highest standards.

IC System, Inc. agents are regularly evaluated on the quality of their calls and the overall manner in which they deal with people. It is important for IC System representatives to work with people toward an honest and ethical resolution of their accounts.

I have an account with IC System and need to make a payment. Where can I make a payment online?

Visit IC System’s online payment portal. Be sure to have your reference number from your letter on-hand.

My phone rings, and rings, and when I pick it up – there is nobody there! Why doesn’t anyone answer when I pick up a call from IC System?

It is not our intention for this to happen. If the problem persists, please contact us.

Still have questions about your IC System account? Contact us:

Medical: 866-628-7811
Other: 800-279-7244