collection-call

When we receive a call from a collection agency, emotions tend to get the best of us. There’s a sense of urgency to find out who’s calling and why, and then get the matter resolved. But sometimes collection agency protocols can make a collection call frustrating or annoying—especially when all you want to know is […]

collection-notice

When you open your mail and find a letter reading “Balance Due” and “We are a debt collector attempting to collect a debt,” it’s not a good feeling. No one likes to be in collections or receive a collection notice. But it’s important not to panic or take it personally. Collection notices are a normal […]

what-a-collection-agency-can-and-cant-do

Getting a collection call or letter from a collection agency can be stressful. But knowing what a collection agency can and can’t do when attempting to collect your debt can help you prepare. Collection Agency Regulators A few different government institutions and legal provisions monitor the collection industry. Foremost, the Fair Debt Collection Practices Act […]