IC System: Making Collections Better
IC System is a privately held accounts receivable management firm founded in 1938 on the principle of ethical collection practices. Now in our third generation of family ownership, our purpose is “Making Collections Better.” This simple statement guides every decision our leaders make and influences every interaction we have with consumers, our clients, our industry, and our community. Learn more about IC System.
IC System: Making Collections Better for Healthcare
As a provider in a health system, physician group, or private practice, it’s a challenge to find a revenue recovery partner that understands the intricacies of your industry. You need a medical collection agency that can speak intelligently to your patients about healthcare billing collections. Learn about how IC System is Making Collections Better for Healthcare!
IC System Culture
Learn how IC System’s focus on people and our Core Values has led to recent awards: The Star Tribune named IC System a Top Workplace in 2017; a Top 150 Workplace in 2018, 2019, and 2020; and a Top 175 Workplace in 2021, ranked 18th in the midsize business category.
IC System Building Tour
Headquartered outside of St. Paul, Minnesota, our collections company’s purpose remains very much the same today as in 1938. Our representatives use the most ethical and consumer-friendly debt collection practices, helping to maintain the relationship that you have built with your customers, while also providing our clients with the results they need.
Happy Holidays from IC System 2022
IC System’s Client Portal
IC System’s Client Portal links you to a secure and convenient way of managing your outstanding receivables. Maximize the speed and efficiency with which your debts are worked by utilizing our free and easy-to-use online tools.
InstiCollect by IC System
Our online collection program puts the power of IC System in your business’ hands. When you use InstiCollect, our compassionate collection efforts will maximize customer relationships, prioritize fast recoveries, and supply your business with the revenue it needs.
InstiCollect by IC System
IC System understands what small businesses go through, and we’ve developed a service specifically designed to help you collect past-due accounts with integrity. Why is InstiCollect ideal for your small business?
● Perfect if you have one debt or up to 50 a month
● Start collection activity in one business day
● Individual or business collection accounts
● Our ethical approach maintains your consumer relationships
Tips for Small Business When Submitting Debt to a Collection Agency
In this episode of IC System’s podcast, Closing the Books, host Tyler Kern sat down with the business development manager at IC System Bryan Campbell to talk about how businesses can leverage their partnerships with debt collecting agencies by following a few basic rules of thumb when submitting debt.
Learn more tips about when to send debt to your collection partner in our Time is Money PDF.
Optimizing AR Recoveries During Tax Time
Tax time represents “a seasonal lift,” shares Bryan Campbell, Business Development Manager at IC System. “Inbound volumes are up over 10%, conversion rates by 7%, and payment size by 20%.”
Learn more about how to optimize AR recoveries during tax time.
December Referral Incentive Drawing
IC System gave out a prize to employees who referred friends and family to our company in December. Learn more about IC System’s career opportunities.
IC System Holiday Drive-Thru Event and Pie Giveaway
IC System gave employees holiday pies and gifts at our 2021 December drive-thru event. Our community group ECHO also collected toys and food items for the local Vadnais Heights Lions Club.
Happy Holidays from the IC System Team!
Find Hidden Revenue in Your Late Stage Healthcare Receivables – Mike Selbitschka
Mike Selbitschka, IC System’s Vice President, Operations, discusses how our company uses a unique late-stage program to find you hidden revenue.
Find Hidden Revenue in Your Late Stage Healthcare Receivables – Greg Young
Greg Young, IC System’s Vice President of Sales, discusses how our company uses a unique late-stage program to find you hidden revenue.
Find Hidden Revenue in Your Late Stage Healthcare Receivables – Karen Jonas
Karen Jonas, IC System’s Senior Vice President, Field Sales, discusses how our company uses a unique late-stage program to find you hidden revenue.
Online Tools Overview IC System
IC System’s client Online Tools link you to a secure and convenient way of managing your outstanding receivables. Maximize the speed and efficiency with which your debts are worked by utilizing our free and easy-to-use interface.
Premier Collect by IC System
Premier Collect is an intensive collection program to recover past-due accounts from customers who have not responded to your request for payment. For a competitive contingency fee, your account will receive intensive and comprehensive recovery efforts. This service involves a combination of calls from highly trained collection professionals, effective letters, and other optional services.
Compassionate Collections. Better Outcomes.
The collection industry has a reputation for generating consumer complaints. But IC System knows that honey works better than vinegar when talking to consumers. Conducting collection calls with empathy and understanding as part of our negotiation strategy results in fewer complaints and more dollars recovered per call.
Learn more about how we support consumers with Consumer Satisfaction (CSAT) Surveys.
Why Nice People Collect Bad Debt – Tim Scholl
Tim Scholl, IC System’s Call Center Supervisor, discusses why a consumer-friendly approach to collections makes all the difference.
Why Nice People Collect Bad Debt – TJ Lee
T.J. Lee, Operations Manager, discusses why IC System’s consumer-friendly approach to collections leads to success.
Why Nice People Collect Bad Debt – Kay Drinkwitz
Kay Drinkwitz, Consumer Financial Lead, discusses why IC System’s consumer-friendly approach to collections leads to success.
Why Nice People Collect Bad Debt – John Erickson Jr.
John Erickson Jr., President and CEO, discusses why IC System’s consumer-friendly approach to collections is the right thing to do.
Why Nice People Collect Bad Debt – Daynesha Younger
Daynesha Younger, Healthcare Client Success Manager, discusses why IC System’s patient-friendly approach to collections makes all the difference.
Why Nice People Collect Bad Debt
Learn how IC System’s consumer-friendly approach to collections leads to success.
IC System Wins the BBB’s 2021 Torch Award for Ethics
The Better Business Bureau (BBB) of Minnesota and North Dakota has awarded IC System with the 2021 Torch Awards for Ethics. The BBB uses the Torch Award for Ethics to recognize “businesses committed to ethical marketplace practices.”
Learn more about IC System and the BBB Torch Award for Ethics.
Find Hidden Revenue in Your Late-stage Healthcare Receivables
IC System SMEs discuss how our company uses a unique late-stage program to find your hidden revenue.
What Sets IC System Apart From Its Competitors?
Mike Selbitschka, Vice President of Operations at IC System, talks about how our company’s people set us apart from the competition.
What Sets IC System Apart From Its Competitors?
Karen Jonas, IC System’s Senior Vice President of Field Sales, answers the question, “What sets IC System apart from its competitors?”