IC System is a privately held accounts receivable management firm founded in 1938 on the principle of ethical collection practices. Now in our third generation of family ownership, our purpose is “Making Collections Better.” This simple statement guides every decision our leaders make and influences every interaction we have with consumers, our clients, our industry, and our community. Learn more about IC System.
As a provider in a health system, physician group, or private practice, it’s a challenge to find a revenue recovery partner that understands the intricacies of your industry. You need a medical collection agency that can speak intelligently to your patients about healthcare billing collections. Learn about how IC System is Making Collections Better for Healthcare!
In this episode of IC System’s podcast, Closing the Books, host Tyler Kern sat down with the business development manager at IC System Bryan Campbell to talk about how businesses can leverage their partnerships with debt collecting agencies by following a few basic rules of thumb when submitting debt.
Learn more tips about when to send debt to your collection partner in our Time is Money PDF.
Tax time represents “a seasonal lift,” shares Bryan Campbell, Business Development Manager at IC System. “Inbound volumes are up over 10%, conversion rates by 7%, and payment size by 20%.”
IC System gave employees holiday pies and gifts at our 2021 December drive-thru event. Our community group ECHO also collected toys and food items for the local Vadnais Heights Lions Club.
Premier Collect is an intensive collection program to recover past-due accounts from customers who have not responded to your request for payment. For a competitive contingency fee, your account will receive intensive and comprehensive recovery efforts. This service involves a combination of calls from highly trained collection professionals, effective letters, and other optional services.
The collection industry has a reputation for generating consumer complaints. But IC System knows that honey works better than vinegar when talking to consumers. Conducting collection calls with empathy and understanding as part of our negotiation strategy results in fewer complaints and more dollars recovered per call.
The Better Business Bureau (BBB) of Minnesota and North Dakota has awarded IC System with the 2021 Torch Awards for Ethics. The BBB uses the Torch Award for Ethics to recognize “businesses committed to ethical marketplace practices.”
Learn how IC System’s focus on people and our Core Values has led to recent awards: The Star Tribune named IC System a Top Workplace in 2017; a Top 150 Workplace in 2018, 2019, and 2020; and a Top 175 Workplace in 2021, ranked 18th in the midsize business category.