Why Nice People Collect Bad Debt
Be nice. Be prepared.
Most business offices must make collection calls on past-due accounts from time to time. Approaching these calls with the right tone and manner can make all the difference. This helpful guide will teach you how to prepare for collection calls, what to say, how to say it, and how to deal with nonpayers in a way that will deliver results. We’ll also show you when it’s appropriate to send a customer to a collection agency. Download the free PDF whitepaper today!
Download the free whitepaper