Why Nice People Collect Bad Debt
Most business offices must make collection calls on past-due accounts from time to time. Approaching these calls with the right tone and manner can make all the difference. Our free whitepaper “Why Nice People Collect Bad Debt” will teach your team how to be polite yet prepared while collecting from your debtors.
This helpful guide will teach you successful debt collection techniques like:
• How to prepare for collection calls
• What to say & how to say it (i.e. collection call examples)
• How to deal with debtors in a way that will deliver results
• How to note when it’s appropriate to send a customer to a collection agency