Overcoming patient billing complaints

Medical billing is one specialty that has seen a major shift over the past six years. One driving trend is the Affordable Healthcare Act (ACA) and the 20 million Americans who have gained health insurance since 2010, according to the U.S. Department of Health and Human Service. In some cases, these individuals are learning the ropes about health insurance, such […]

Improve dental collections

When a patient leaves your dental practice without paying, the account has already begun to drop in value. Later, your staff will have the task of preparing and mailing a bill. What’s more concerning is that, if the patient doesn’t pay their first bill, the chance of recovering the debt diminishes each month the account is past due. […]

medical billing

Take a peek at the hospital of the future. Monitors outside patient rooms give all the pertinent data at a glance. Caregivers use devices for scanning, photos and record keeping. Location devices maintain staff efficiency, while also keeping family members updated on the whereabouts and care of loved ones. This is the vision and goal […]

veterinary debt collection

There are countless reasons why people will fall behind on their bills, and veterinary costs are no exception. Pet owners receive a veterinary bill for more than $1,000 once every six seconds, and many pet owners simply do not have the cash on hand to pay these types of expenses. Try as you may to work […]

medical bills

Let’s say a patient visits a hospital or a large clinic, which he had chosen because it was listed in the network provided by the insurance company. Later, the patient gets a nasty surprise in the mail: a larger-than-expected bill for their care. It could be a few hundred dollars higher, or several thousand. In […]

medical billing patient friendly

Patient billing is a mess. At the very least, it is becoming much more common for patients who struggle to understand their bills and make medical billing patient friendly, all thanks to the proliferation of high-deductible healthcare plans. That’s why we are excited to see the Healthcare Financial Management Association continue to push the idea […]

utility prices

Utility prices such as electricity and natural gas rates may vary across your state. This can be a source of frustration for your customers, especially if they are comparing rates between public and private utilities. According to an analysis by the New York Times, in 32 of 48 states, customers pay less for public utilities […]

accounts receivable

Collecting past-due bills from your consumers is a procedure that requires precise action with a sure and deft hand. At the same time, listening to the consumer is key to finding the solution. Each step of the accounts receivable process is an opportunity to help a consumer overcome an inability to pay in full. After […]

utilities collections

Utilities have long been regarded as part of a traditional and steady industry that is pretty set in its ways. But that doesn’t mean billing can’t evolve. Retooling your billing strategies with better utilities collections practices can decrease past-due accounts while raising customer satisfaction. Here are a few tips: Collect and maintain accurate customer data: When customers sign up for service, collect their […]

boost dental revenues

Bringing in new patients is one way to boost dental revenues at your practice, but sometimes, simply paying closer attention to your various points in the revenue cycle can increase your monthly collections. You can boost the bottom line by fine-tuning these processes. Market to uninsured patients: Not everyone carries dental insurance, and not having this coverage is […]