5 New Sources of Utility Revenue

Utility Revenue

Trying new things. If you’re a utility provider, finding a new revenue stream may feel like a challenge and a risk. But most regulated utilities providers are seeking one or more new revenue streams, according to Utility Dive’s 2016 State of the Electric Utility Survey. Finding new and alternative sources of revenue is a primary

Is Your Agency Putting You At Risk for TCPA Claims?

Collection Agency Risks: Is Your Agency Putting You At Risk for TCPA Claims?

Do you have a landline? If so, you are part of a growing minority. Results from a study last year by the National Health Interview Survey suggest that more than half of all U.S. households have canceled their landlines and now use just their cell phones. The percentage is even higher among twentysomething adults, and

Offer discounts to insured patients for upfront cash payments

Healthcare Collection Tip

We have a healthcare collection tip for you. But there’s something to consider first. What was once a longtime truth about medical billing is now turned upside-down. For years, uninsured patients were charged more for their care than insured patients. Today, patients are finding they can uncover deep discounts if they pay for their care

Boost revenue with 5 healthcare billing system updates

Boost revenue at your medical practice

Chances are, your practice is not getting as much money from insurance companies as in previous years—even if it’s true that more patients than ever are covered by insurance, and the majority of your revenue probably still comes from insurance companies. But today’s patients are paying much higher deductibles than even five years ago. For

Vets: Credit Reporting is Your Top Dog

Credit Reporting

We are frequently asked, “Why should I outsource collections?” or “What advantages in recovering my consumer’s debt do you have that I don’t?” The easy answer is this: Our advantage as a professional collection agency is we simply have the tools, resources, and industry expertise required to achieve the recovery rates our clients are desiring.

2 Tips for Reducing No-Shows and Broken Appointments

reducing no-shows

There are few things more frustrating to a dentist than patient no-shows. Broken appointments are both costly to your practice and can throw a wrench in your daily schedule. When patients miss appointments, not only do you and your staff waste a valuable block in your schedule, but you miss out on revenue that otherwise would

The Emergency Room’s Latest Visitors: Dental Patients

emergency room

The emergency room and the dentist office. It used to be a case of “never the two shall meet,” and customers needing the one had no reason to visit the other. These days, that’s no longer the case. A growing number of emergency rooms across the nation are taking and treating patients with dental problems. In

Dentists: Ignorance is Not Bliss

your toothbrush and your collection agency

If you’ve ever shared a toothbrush with a spouse, a partner or a child, here’s some information that might give you pause, and below we’ll create an association between your toothbrush and your collection agency. Research appearing on found more than 60 percent of shared toothbrushes contained traces of fecal matter (yuck!). As unsettling

Changing Trends: Calling Cell Phones for Debt Collection

calling cell phones

Everyone has a cellphone, and if you’re calling cell phones to collect on an outstanding debt, a timely call to a person’s cellphone can be an effective way to pursue a collection. But it’s not as easy as it sounds. The industry is flush with rules and procedures regarding collection calls to cellphones and any

Overcoming patient billing complaints: A case for outsourcing

Overcoming patient billing complaints

Medical billing is one specialty that has seen a major shift over the past six years. One driving trend is the Affordable Healthcare Act (ACA) and the 20 million Americans who have gained health insurance since 2010, according to the U.S. Department of Health and Human Service. In some cases, these individuals are learning the ropes about health insurance, such

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