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Vets: Credit Reporting is Your Top Dog

Credit Reporting

We are frequently asked, “Why should I outsource collections?” or “What advantages in recovering my consumer’s debt do you have that I don’t?” The easy answer is this: Our advantage as a professional collection agency is we simply have the tools, resources, and industry expertise required to achieve the recovery rates our clients are desiring. Read more…

2 Tips for Reducing No-Shows and Broken Appointments

reducing no-shows

There are few things more frustrating to a dentist than patient no-shows. Broken appointments are both costly to your practice and can throw a wrench in your daily schedule. When patients miss appointments, not only do you and your staff waste a valuable block in your schedule, but you miss out on revenue that otherwise would Read more…

The Emergency Room’s Latest Visitors: Dental Patients

emergency room

The emergency room and the dentist office. It used to be a case of “never the two shall meet,” and customers needing the one had no reason to visit the other. These days, that’s no longer the case. A growing number of emergency rooms across the nation are taking and treating patients with dental problems. In Read more…

Dentists: Ignorance is Not Bliss

your toothbrush and your collection agency

If you’ve ever shared a toothbrush with a spouse, a partner or a child, here’s some information that might give you pause, and below we’ll create an association between your toothbrush and your collection agency. Research appearing on MedicalNewsToday.com found more than 60 percent of shared toothbrushes contained traces of fecal matter (yuck!). As unsettling Read more…

Changing Trends: Calling Cell Phones for Debt Collection

calling cell phones

Everyone has a cellphone, and if you’re calling cell phones to collect on an outstanding debt, a timely call to a person’s cellphone can be an effective way to pursue a collection. But it’s not as easy as it sounds. The industry is flush with rules and procedures regarding collection calls to cellphones and any Read more…

Overcoming patient billing complaints: A case for outsourcing

Overcoming patient billing complaints

Medical billing is one specialty that has seen a major shift over the past six years. One driving trend is the Affordable Healthcare Act (ACA) and the 20 million Americans who have gained health insurance since 2010, according to the U.S. Department of Health and Human Service. In some cases, these individuals are learning the ropes about health insurance, such Read more…

Improve dental collections with this measuring tool

Improve dental collections

When a patient leaves your dental practice without paying, the account has already begun to drop in value. Later, your staff will have the task of preparing and mailing a bill. What’s more concerning is that, if the patient doesn’t pay their first bill, the chance of recovering the debt diminishes each month the account is past due. Read more…

The future of medical billing: A case for digital tools

medical billing

Take a peek at the hospital of the future. Monitors outside patient rooms give all the pertinent data at a glance. Caregivers use devices for scanning, photos and record keeping. Location devices maintain staff efficiency, while also keeping family members updated on the whereabouts and care of loved ones. This is the vision and goal Read more…

Pet Peeves: Veterinary Debt Collection Agency Red Flags!

veterinary debt collection

There are countless reasons why people will fall behind on their bills, and veterinary costs are no exception. Pet owners receive a veterinary bill for more than $1,000 once every six seconds, and many pet owners simply do not have the cash on hand to pay these types of expenses. Try as you may to work Read more…

Surprise medical bills put patients, hospitals in a pinch

medical bills

Let’s say a patient visits a hospital or a large clinic, which he had chosen because it was listed in the network provided by the insurance company. Later, the patient gets a nasty surprise in the mail: a larger-than-expected bill for their care. It could be a few hundred dollars higher, or several thousand. In Read more…

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