Blog
Priority Number One: The Patient Experience
A bad collection experience can easily bruise the relationship between the patient and a healthcare or dental providerĀ if the wrong approach is used by the providerās collection agency. IC System approaches every call with the consumer experience in mind, with the full understanding that our patient financial representatives are calling on behalf of our clients.
Star Tribune names IC System a 2018 Top 150 Workplace
IC SystemĀ is proud toĀ announce thatĀ our company hasĀ been named one of the Top 150 Workplaces in Minnesota by the Star Tribune. A complete list of those selected is available at StarTribune.com/topworkplaces2018 and was published in the Star Tribuneās Top Workplaces special section on Sunday, June 24. Top Workplaces recognizes the most progressive companies in Minnesota based
Understanding the link between physician staffing companies and the patient experience
In recent years, hospitals have turned to physician staffing companies to fill empty shifts for emergency services. But recent reports raise the possibility this arrangement does more harm than good when it comes to improving patient experience as well as recovering patient receivables. Hospitals turn to physician staffing companies because it eliminates the need to
Tax Revenue in Most States Exceeds Pre-Recession Levels
More than a decade has passed since the Great Recession started in 2007, marking the worst worldwide economic period since the Great Depression. In the interim, itās been a slow crawl toward a healthy global market. Weāre not entirely there yet. Not every state in the U.S. has turned around, but weāre close. The fourth
IC System Renews Certification as a Women-Owned Business Enterprise
The Supplier Clearinghouse for the Utility Supplier Diversity Program of the California Public Utilities Commission has again certified IC System as a Women-Owned Business Enterprise (WBE). āI am pleased to announce that we have renewed our WBE certification, which is highly regarded by many of our clients and prospective clients,ā said Barbara Erickson, Chairman of
Track down lost dental patients with simple skip-tracing techniques
How do you track down a patient who owes money but has disappeared? The bill comes back in the mail, the phone number is disconnected, and the work contact they provided has never heard of them.Ā When this happens, it’s dishearteningĀ to face the possibility that your dental practice may not get paid in full. The good
Reduce A/R days with a targeted strategy for insurance payers
KeepingĀ accounts receivable days to an acceptable levelĀ is a challengeĀ for any medical practice management system, especially when the source of excessĀ days comes from the insurance companies. If your billing department can single out payers that are racking up 90 A/R days or more, that can have a cascading effect on your cash flow, especially if the
Why dental practices rely on automation for their revenue cycle management
In the coming year, many dental practices have big changes planned. According to a survey of more than 2,000 healthcare providers, a vast majority will rely on automation for some areas of their revenue cycle management, a move that can speed up payment and increase cash flow. These upgrades, according to the Black Bookās 2017
Tips to acquire services through a formal request for proposal (RFP)
In my years as a proposal writer, Iāve responded on behalf of big Fortune 500 companies and smaller, family-owned operations. And as a member of the Association of Proposal Management Professionals, Iāve attended the industry seminars and commiserated with my fellow proposal writers. Iāve learned a few things from my time in the trenches, and
Things to Consider When Choosing a Government Collection Agency
It is an unfortunate reality that some of your constituents will fail to pay for their services or taxes in a timely manner. At a certain point, you will want to retain the services of a debt collection partner to assist in realizing payments on these delinquent accounts. When the time comes to choose a
