Blog
Hospital Collections Must be More Patient-Friendly Than Ever
The patient experience is priority number one in healthcare today. Every interaction, whether it’s with the hospital staff or in the form of written communication, contributes to how patients evaluate the quality of the care they received. In cases where a patient must be sent for hospital collections on a past-due account, the importance of
IC System Collects 5,000 Pounds of Food for Local Charity
IC System’s in-house volunteer group, ECHO (Employee Charitable Help Organization), held a contest at our St. Paul home office this year. Throughout November, our office’s three floors competed against one another to determine which level could raise the most non-perishable food items. Referred to in the office as the Turkey Dash, the event brought employees
What does a collection agency do?
Many businesses use a collection agency to help recover their past-due accounts. But what exactly does a collection agency do? The federal government limits the actions of debt collectors with the Fair Debt Collection Practices Act (FDCPA). Even so, collection companies should perform a few basic services to ensure they’re doing everything possible on your
Increase Collections with These 6 Tips for Speaking with Past-Due Consumers
Talking to a consumer about a past-due account is a tricky thing. If you don’t stress the importance of payment enough, you may never get paid. If you come on too strong, you could aggravate your business’ relationship with the consumer. Follow these six steps for recovering delinquent bills, and you’ll find your internal collection
IC System to Take Calls for Children’s Miracle Network Hospitals Radiothon
The event will be broadcasted live from the Gundersen Health System, La Crosse Campus, Clinic Lobby. Tune in on these local stations: Kicks 106.3, MeTV, and Magic 105. Local listeners can hear stories and live interviews from local families who have been assisted by CMN hospitals in the past. Their inspiring stories have encouraged listeners
IC System Named BBB Torch Awards for Ethics Finalist
The Better Business Bureau® of Minnesota and North Dakota has announced IC System as one of their finalists for the 2019 BBB Torch Awards for Ethics. The distinguished honor shines a spotlight on businesses in Minnesota and North Dakota that demonstrate “a strong commitment to ethics and integrity in every aspect of their day-to-day operations and
Helping Health Systems Find Lost Reimbursement & Revenue
As patient financial responsibility grows, healthcare systems must prioritize how to improve medical billing process and boost patient billing efficiency to protect both patients and their bottom line. Hospital Revenue Recovery: What is RCM and Why Is It Important? Revenue Cycle Management (RCM) refers to every administrative and clinical step—from patient registration and insurance verification
Debunking Some Government Collection Agency Myths
Many factors go into keeping a government agency’s budget balanced, and there are many potential events that could put a budget out of balance. Despite the best effort of state and municipal budget officers, unforeseen and oftentimes external events such as severe weather and disasters, commodity prices, and federal policy changes can place unwelcome stress
A Story about Why Your Business Needs a Collection Agency
I recently discovered that most small businesses don’t realize the importance of working with a collection agency. A friend of mine, let’s call her Daisy, is a master gardener, and she runs a landscaping and custom gardening business. She likes working outside and having the freedom to accept jobs whenever she wants. Like a lot
States Prepared for a Recession
As has been previously discussed in this space, many indicators point to a recession descending upon the American economy sometime within the next couple of years. Of course, a recession is an unpleasant topic to think about, but the economy is cyclical, and occasional recessions are inevitable. Given this inevitability, it is important for government
