Author: Eric Johannes
Collection agencies, the FDCPA, and you: Safeguarding customer info

One thing business owners think about is protecting consumer information. When it’s time to turn late accounts over to a third-party debt collector, you may be wondering what happens to that information and what they do to keep it safe. The short answer: Go in with high expectations. Because a reputable, quality collection agency may
Excessive Fines and Fees a Thing of the Past for Local Governments

State and local governments can no longer impose excessive fees and fines after a Supreme Court ruling on Wednesday, February 20. The unanimous decision reinforces the Eighth Amendment to the United States Constitution that “Excessive bail shall not be required, nor excessive fines imposed, nor cruel and unusual punishments inflicted.” Fees and fines of this
Avoid these 5 mistakes with late patient accounts

Chances are, your practice is faced with the challenge of a higher load of aging accounts receivable and the likelihood of needing medical bill collections services. Unlike a decade ago, the core strategy in lowering those A/R days is not necessarily centered on streamlining insurance company processes. This time, patients are the likely source of
How a collection agency can help your veterinary practice

When your veterinary practice is faced with past-due bills and rising accounts receivable, that can leave you struggling to take care of your own expenses. Setting the right fees and recovering payment from the people who have entrusted you with their pet’s care is far from your favorite task, but veterinary collections is very necessary.
IC System’s Tamara Ward Earns Young Professional Certification

Helping the community is incredibly important to IC System, which is why we are proud to announce that Client Service Representative Tamara Ward has completed an extensive professional leadership initiative with the Northeast Metro Young Professionals Group (NMYP). The NMYP is a program developed by the Vadnais Heights Economic Development Corporation that seeks future leaders
Don’t sign a contract with a collection agency without asking these 4 questions

Choosing the right vendor for your organization can turn into a nerve-wracking experience, and it’s even harder to know what to look for in a collection agency. To make sure you’re choosing a collection partner that will bring an ethical and effective approach to your uncollectable accounts, the answers to these four questions can reveal
Patient consumerism: Why a patient-friendly billing and payment system matters

To boost your bottom line, it may pay to consider patient consumerism when dealing with your patients. Because when a patient schedules a visit for medical care, they’re not simply thinking about the quality of care. They’re thinking about the value they’re getting from the visit, even if they have medical insurance coverage. Here are
Dental Accounts Receivable: How much will you get back from a collection agency?

If you’re looking at using a collection partner to recover bad debts from your dental patients, you might be thinking about what success looks like. A 100-percent recovery is ideal. But as you’ve probably surmised, that’s a best-case scenario. When you’re screening collection agencies for dental accounts receivable, an important question to ask is how much
Revenue cycle secrets for clinics and practices to reduce the number of A/R days

It would be an understatement to say our health insurance system has seen a seismic shift in the past decade. It makes revenue cycle management a challenge because patients, not insurance companies, are paying for a larger share of their medical visits. According to one study, a patient’s cost-sharing payments for medical care have outpaced
IC System Volunteers for Rotary Lights Winter Festival

More than 34 employees from IC System’s Wisconsin branch office volunteered to help gather donations and oversee the Rotary Light festival in La Crosse. Each night, a different business or group volunteers its time to the winter festival. Decked in IC System stocking hats and scarves, the volunteers gathered for three shifts on December 4