Blog
Consumer Collections: When Consumers Stop Paying, Listen
As a small business owner, you feel it when your fortunes shift—even just a little bit. When a consumer doesn’t pay for your products or services, covering your expenses becomes much tougher. Fortunately, you can shore up your financial strength by being proactive about the balances on your books and using consumer collections to recover
Announcing Two New HFMA Chapter Presidents
IC System is pleased to announce two new HFMA (Healthcare Financial Management Association) chapter Presidents. Mary Prendergast has been named President of the Virginia-Washington DC HFMA, and Bart Shea has been named the President of the Arizona HFMA. Both Mary and Bart also serve as Vice Presidents of Business Development at IC System, and both
How can skip-tracing help you recover the debt?
Sometimes consumers will pull what appears to be a disappearing act. Bills are returned to your office marked with the yellow “no forwarding address” label. You pick up the phone and their number is out of service. You then call their employer, and they’ve never heard of the consumer. At this point, you may wonder
In the Community: Looking Back at 2021
IC System defies many of the negative connotations of the debt collection industry by maintaining a positive and caring presence in our local and national communities for 84 years. Our purpose of “Making Collections Better” means that our employees not only strive to enrich our relationships with clients, consumers, and industry partners but also improve
5 Tips: How to Choose a Collection Agency
When consumers stop paying for the services or products you provided, at some point, you’ll need assistance from a debt collection partner. But there is so much more than just a simple transaction when you choose a collection agency. If your third-party debt collector is a bad fit for you — that is, it’s not
When is the Best Time to Send an Account to Collections?
Whether you’re running a small business, healthcare office, or a large corporation, knowing the right time to submit a debt to your collection agency remains tricky. There’s a delicate balance. You shouldn’t send an account to collections too soon, but you also shouldn’t wait too long. So what’s the correct timeframe? Here are some things
Kristina Gursky Joins the Board of the MN Gopher Chapter of AAHAM
IC System is proud to announce that Kristina Gursky, Director of Healthcare Client Success, has been named a board member of the MN Gopher Chapter of AAHAM (American Association of Healthcare Administrative Management). Kristina’s term will begin in January 2022 and will be a full two-year term. Being on the board means Kristina will be
Deal with Collection Accounts Before Holiday Hoopla
The holidays can be stressful and busy. It’s so busy that the holiday season requires an almost endless list of lists: shopping lists, grocery lists, and your general To Do List. And that’s just for your personal life. Throw your business’ hectic office environment into this mix, and you’ll stress levels are almost guaranteed to
What Regulation F Means for Collection Agencies and Creditors
The Consumer Financial Protection Bureau (CFPB) has implemented new rules, known as Regulation F, requiring collection agencies to obtain additional information from creditors sending past-due accounts for collection. The Rule’s effective date is November 30, 2021. Regulation F has impacted the collection industry and raised many questions about what comes next, especially among creditors who
IC System’s Charity Golf Tournament Sets a New Record
IC System is about more than collecting past-due accounts; it’s also about collecting donations for causes that matter. For example, this summer marks 23 years of IC System’s Annual Charity Golf Tournament. Every year, employees, vendors, and friends of IC System join for a day of friendly competition and course games to create awareness and
