Blog
Champion-Challenger Collections Model
Competition brings out the best in us. Keep that in mind when considering what to do with your accounts receivables. Having a single, reliable collection agency partner may prove successful. But do you ever wonder if your collections partner could do better? Rather than leaving one partner and finding another, consider a Champion-Challenger model. Engaging
Better Debt Collection with Data Security and Compliance
Better Debt Collection with Data Security and Compliance When evaluating a debt collection partner, performance and recovery rates often come to mind first—but data security and compliance should be just as important. Every past-due account contains sensitive consumer information, and protecting that data is both a legal obligation and a business necessity. The right partner
Kristina Gursky Named President of AAHAM Gopher Chapter
Kristina Gursky, IC System’s Vice President of Healthcare Client Service, was recently named President of the Gopher Chapter of AAHAM (American Association of Healthcare Administrative Management). Kristina has a long history with AAHAM. She holds a Certified Revenue Cycle Professional certification through the organization, and in 2020, she was appointed to the AAHAM National Patient
IC System Earns 2022 Best Places to Work in Collections
IC System is pleased to announce the Best Companies Group has named our company one of the 2022 Best Places to Work in Collections for the second year in a row. Best Companies Group administers the “Best Places to Work in Collections” program, conducting more than 70 local, national, and industry “Best Places” programs annually for
Mike Dunn Promoted to Vice President of Client Service
IC System is proud to announce the promotion of Mike Dunn to Vice President of Client Service. In his new role, Mike will help oversee Account Management and Client Service departments for some of the largest clients that work with IC System, a nationally licensed collection agency headquartered in St. Paul, Minnesota. “Mike has been
Kristina Gursky Promoted to Vice President of Healthcare Client Service
IC System, a nationally licensed collection agency headquartered in St. Paul, Minnesota, is proud to announce the promotion of Kristina Gursky to Vice President of Healthcare Client Service. Kristina will bring her extensive knowledge of the healthcare industry to this role. “Kristina came to IC System as a process-improvement, strategy, and business analyst,” observed Joe
IC System Partners with Rural Health Alliance as Preferred Vendor
IC System is proud to announce a new strategic partnership with Rural Health Alliance (RHA). The partnership makes IC System a preferred vendor for debt collection and patient account receivables, giving RHA members the opportunity to access low collection costs and high agency service levels well beyond what would otherwise be accessible. “We are excited
Three Simple Ways to Improve Your Dental Collection Efforts
Even though the world is inching back to normality, the problem of dental accounts receivable hasn’t changed. Overdue patient debt will remain a struggle as long as the dental billing process occasionally creates patient confusion and dental offices continue to be busy places that deprioritize internal recovery efforts. Fortunately, a few simple changes to your
MN Gopher Chapter of AAHAM Receives Chapter Excellence Award
The MN Gopher Chapter of AAHAM (American Association of Healthcare Administrative Management) has been named 1st Place for the 2022 Chapter Excellence Award. This award was presented to the Minnesota Chapter’s President, Heather Rickgarn. Kristina Gursky, Director of Healthcare Client Service at IC System, is currently the First Vice President of the MN Gopher Chapter and
Top Myths About Working with a Collection Partner Dispelled
Businesses of any size might be reluctant to turn to an accounts receivable partner for a host of reasons. Here are three (debunked) myths about working with a third-party debt partner, and details about how working with an agency can boost your revenue. 1. Debt collectors are only for extremely late bills. This is not
