Category: Healthcare
Add friendliness and efficiency to your healthcare billing strategy
As a healthcare provider, you want to keep everyoneâs focus on what matters most: restoring health and helping patients have their best possible lives. When bills become past due, it’s a tricky balance between using your time well and staying sensitive to the pressures in your patient’s life, without destroying your cash flow or your reputation in the
A Practice Checklist to Help You Prepare for 2018
Each day, your practice is there to help patients take stock of their health and create a plan to get healthier. But how often do you step back and give your practice a good checkup? The end of the year is a natural time to look back on the past 12 months and take stock. Donât
A patient has filed for bankruptcy. Do you know what to do?
Patient bankruptcies in the healthcare industry, as a whole, are on a downward trend. In 2016, the rate had fallen by half compared to those filed just six years before. Still, it’s important for any practice or clinic to take time to consider the legal and ethical implications that come with working with a patient who has filed. Now’s the
Good billing practices are one way to preserve patient trust
The patient-physician relationship is built on trust. Even if all the treatment protocols are followed and the patient makes a complete recovery, things like rudeness from staff and a bad bedside manner can quickly undermine what was built. Billing and payment is one overlooked area that can seriously undermine the patient-physician relationship. When a patient falls behind
Research shows it’s important to talk costs with patients
When patients seek medical care, good physicians have good outcomes in mind. When it comes to a serious illness like cancer, the goal is to raise the quality of life, even when the situation is very bleak. But thereâs one major side effect of this high level of care that can diminish the good that
Providers: How to build trust with millennial patients
The millennial generation recently hit a milestone of being the largest generation in the U.S. Even though theyâre young adults and have fewer healthcare needs than their parents and grandparents, it’s important for providers to understand the needs and challenges of millennial patients in order to win them over, build trust, and keep those payments
Hospitals Can Teach Us Better Ways of Billing Patients
In the era of the high-deductible health plan, boosting payments can seem like a tall order for clinics as they’re billing patients. One way clinics and practices can help patients deal with the realities of their higher healthcare costs is to adapt and learn from the changes some hospitals have made to their billing systems.
Investigate insurance company takeback claims
Accuracy and due diligence in accounts receivable management is key to any management of a practice or clinic. Still, unexpected setbacks will mar even the most flawless system, disrupting projections and cash flow. One of these is a tactic used to boost profits known as insurance company takebacks or recoupments. What happens is after the
Patient Bill Confusion: Creating a Drag on Your Revenue
Itâs not just the insurance companies that are slow to payâitâs also the patients. Nearly a quarter of healthcare providers say that slow-paying patients are a “significant challenge.” At least one underlying cause comes to mind: higher deductible plans. According to one survey, 39.4 percent of American patients donât pay right away because they want
A case for better price transparency at the doctor’s office
One possible path to boosting revenues and reducing accounts receivables borrows a page from an unlikely place: the price transparency found in plastic surgeon marketing. Because of the elective nature of plastic surgery, this resembles a competitive market. That is, these are medical professionals who deal with patients who have to pay out of pocket.
