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Start collecting past-due accounts today with InstiCollect

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IC System Named a 2025 Star Tribune Top 200 Workplace!

  A Bold Vision from Day One When I joined IC System in the spring of 2017, I was handed a copy of the company’s strategic plan. As I read through it, one goal caught my eye: “Best place to work designation.” I remember thinking, how cool is that? A company bold enough to put

Tackling the Challenges of Collections in Healthcare and Boosting Recovery Rates

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Tackling the Challenges of Collections in Healthcare and Boosting Recovery Rates When healthcare organizations struggle with mounting unpaid bills, it’s not just a financial hiccup—it’s a signal that the challenges of collections healthcare teams face are growing more complex. From confusing statements to high-deductible plans, providers must evolve their revenue cycle strategies to protect cash

How To Improve Medical Billing Process and Enhance Patient Billing Efficiency

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Transform Your Medical Billing Process To Accommodate Value-Based Healthcare Value-based healthcare may seem to be on pause, but most healthcare providers believe it’s still the future. According to a survey of 450 physicians and health plan executives, 82% expect the shift to value-based care to continue — even if it’s slow. Participation in these models

Collections & Financial Literacy: A Clear Connection

Financial literacy is a cornerstone of long-term financial health, yet many consumers struggle to fully understand their personal finances. In recognition of Financial Literacy Awareness Month this April, it’s important to highlight how even a collection agency can play a valuable role in supporting financial education. By helping consumers gain a clearer understanding of budgeting,

Overcoming Telemedicine AR Collection Challenges

Many healthcare providers have adjusted their services to a combination of telemedicine and in-office visits to meet patient demand safely. Unfortunately, some providers remain hesitant to embrace telemedicine due to concerns about nonpayment. But many of the challenges that affect telemedicine billing are the same ones encountered during in-office visits—and they can be addressed with

Debt Collection Strategies: Balancing Persistence with Empathy

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Debt Collection Strategies: Balancing Persistence with Empathy Implementing effective debt collection requires striking a balance between assertiveness and empathy. Being too persistence can harm customer relationships, while too much leniency risks not recovering the debt. Businesses need a strategy that promotes clear, respectful communication while ensuring timely payments. IC System excels at this balance, as

IC System’s Rachel Scherer Shares Insights at Ramsey County Workforce Solutions Inclusive Workforce Summit

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IC System’s Rachel Scherer Shares Insights at Ramsey County Workforce Solutions Inclusive Workforce Summit On January 29, the Ramsey County Workforce Solutions Inclusive Workforce Summit brought together top employers at the Science Museum of Minnesota to discuss workplace excellence. Among the panelists was Rachel Scherer, IC System’s Director of Human Resources, who shared insights into

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