Blog
IC System: Upholding Excellence with Our A+ BBB Rating
Since 1938, IC System has built its reputation on ethical practices, transparency, and a commitment to doing what’s right. We’re proud to highlight our A+ Better Business Bureau (BBB) rating, full accreditation, and recognition as a winner of the Torch Award for Ethics. These honors aren’t just plaques on the wall, they reflect how we
Decades in Bloom: IC System’s 10-Year Club Celebration
In August, IC System gathered its “perennials” at the Tria Event Center for a garden-themed celebration of the 10-Year Club. Fittingly called Decades in Bloom, the party was all about honoring the roots, growth, and blossoms that long-serving employees have brought to the company. Out of roughly 300 employees nationwide, an impressive 111—over one-third of the
The Importance of a Proactive Collections Strategy: How a Collection Agency Can Improve Recovery
The Importance of a Proactive Collections Strategy: How a Collection Agency Can Improve Recovery Unpaid accounts can create major challenges for businesses across every industry, from healthcare and utilities to telecom and small business. Late payments disrupt cash flow, increase administrative costs, and place stress on customer relationships. That’s why having a proactive collections strategy
Teeing Off for a Great Cause: The 27th Annual IC System Charity Golf Tournament
On Friday, August 15, 2025, I had a blast volunteering at the 27th Annual IC System Charity Golf Tournament at Tanners Brook Golf Course in Forest Lake, MN. It was a day filled with laughter, connection, and the kind of feel-good energy that makes you grateful to be part of something bigger. Teaming Up for
Solar Panel Company Collection Services: How a Collection Agency Can Improve Debt Recovery
Solar Panel Company Collection Services: How a Collection Agency Can Improve Debt Recovery The solar energy industry is booming, but with growth comes new financial challenges. Solar panel companies often deal with large installation costs, long financing terms, and customers who may fall behind on payments. Without a strategic collections plan, unpaid accounts can quickly
BNPL Collection Services: How a Collection Agency Helps Buy Now Pay Later Providers Recover More
BNPL Collection Services: How a Collection Agency Like IC System Supports Buy Now Pay Later Providers Buy Now, Pay Later (BNPL) programs are transforming consumer purchasing behavior across retail, e-commerce, and service industries — and financial service providers are taking notice. As BNPL adoption grows, so does the need for a trusted collection agency offering
IC System Named 2025 Best Place To Work In Collections!
IC System Named to Best Companies Group Best Places to Work in Collections 2025 Sponsored by ACA International IC System is proud to announce it has been selected as one of the Best Companies Group’s 2025 Best Places to Work in Collections, a program sponsored this year by ACA International. Now in its 18th year,
IC System Named a 2025 Star Tribune Top 200 Workplace!
A Bold Vision from Day One When I joined IC System in the spring of 2017, I was handed a copy of the company’s strategic plan. As I read through it, one goal caught my eye: “Best place to work designation.” I remember thinking, how cool is that? A company bold enough to put
How To Improve Medical Billing Process and Enhance Patient Billing Efficiency
Transform Your Medical Billing Process To Accommodate Value-Based Healthcare Value-based healthcare may seem to be on pause, but most healthcare providers believe it’s still the future. According to a survey of 450 physicians and health plan executives, 82% expect the shift to value-based care to continue — even if it’s slow. Participation in these models
Collections & Financial Literacy: A Clear Connection
Financial literacy is a cornerstone of long-term financial health, yet many consumers struggle to fully understand their personal finances. In recognition of Financial Literacy Awareness Month this April, it’s important to highlight how even a collection agency can play a valuable role in supporting financial education. By helping consumers gain a clearer understanding of budgeting,
