Author: Eric Johannes
Can a collection agency get you paid more quickly?
Every introduction to sales tactics will teach you that your pitch won’t win over customers without a hook that makes the service stand out from the pack. Here’s one you may have heard in your quest to find a collection agency: How they can get you paid more quickly. Speed is not much of a
IC System Golfs for Charity
For the last 20 years, IC System has gathered every summer for the company’s annual Charity Golf Tournament. The family-owned accounts receivable recovery company, which celebrates its 80th anniversary in business as of 2018, met at Tanners Brook in Forest Lake, Minnesota, for the tournament this year. The weather was gorgeous and the golfers were
4 Ways to Get Paid on Time
Every business deals with the occasional late payer. Sometimes they’re a few days past-due, sometimes they can’t pay for months. Sometimes, when you make them aware of the lateness of their account, they jump right on the issue and resolve it. Other times, they actively avoid your calls and letters, requiring additional effort on your
IC System’s Back to School Drive
Summertime is a slower period in the collection industry. Between tight budgets, summer vacations, and the children home from school, everyone has a little less money to throw around than other times of the year. Perhaps that’s why, around the end of August, when the kids start getting ready for school again, many parents find
IC System Races Big Blue Dragon Boats in La Crosse
The sixth annual Big Blue Dragon Boat Festival was held on Saturday, July 21, 2018, on the Black River along Copeland Park in La Crosse, Wisconsin. IC System’s branch office in La Crosse helped sponsor the event, which supports the Center for Breast Care and healthy lifestyles programming for youth at the Boys & Girls
Priority Number One: The Patient Experience
A bad collection experience can easily bruise the relationship between the patient and a healthcare or dental provider if the wrong approach is used by the provider’s collection agency. IC System approaches every call with the consumer experience in mind, with the full understanding that our patient financial representatives are calling on behalf of our clients.
Star Tribune names IC System a 2018 Top 150 Workplace
IC System is proud to announce that our company has been named one of the Top 150 Workplaces in Minnesota by the Star Tribune. A complete list of those selected is available at StarTribune.com/topworkplaces2018 and was published in the Star Tribune’s Top Workplaces special section on Sunday, June 24. Top Workplaces recognizes the most progressive companies in Minnesota based
Understanding the link between physician staffing companies and the patient experience
In recent years, hospitals have turned to physician staffing companies to fill empty shifts for emergency services. But recent reports raise the possibility this arrangement does more harm than good when it comes to improving patient experience as well as recovering patient receivables. Hospitals turn to physician staffing companies because it eliminates the need to
IC System Renews Certification as a Women-Owned Business Enterprise
The Supplier Clearinghouse for the Utility Supplier Diversity Program of the California Public Utilities Commission has again certified IC System as a Women-Owned Business Enterprise (WBE). “I am pleased to announce that we have renewed our WBE certification, which is highly regarded by many of our clients and prospective clients,” said Barbara Erickson, Chairman of
Track down lost dental patients with simple skip-tracing techniques
How do you track down a patient who owes money but has disappeared? The bill comes back in the mail, the phone number is disconnected, and the work contact they provided has never heard of them. When this happens, it’s disheartening to face the possibility that your dental practice may not get paid in full. The good
