Category: Utilities
Learn about laws, taxes that can impact utility prices
Utility prices such as electricity and natural gas rates may vary across your state. This can be a source of frustration for your customers, especially if they are comparing rates between public and private utilities. According to an analysis by the New York Times, in 32 of 48 states, customers pay less for public utilities
Modernize your utilities collections with these tips
Utilities have long been regarded as part of a traditional and steady industry that is pretty set in its ways. But that doesn’t mean billing can’t evolve. Retooling your billing strategies with better utilities collections practices can decrease past-due accounts while raising customer satisfaction. Here are a few tips: Collect and maintain accurate customer data: When customers sign up for service, collect their
