Blog
The Art of Debt Collection: How to Recover Outstanding Payments Without Damaging Customer Relationships
The Art of Debt Collection: How to Recover Outstanding Payments Without Damaging Customer Relationships Debt collection is essential for maintaining business cash flow, but it doesn’t have to harm customer relationships. At IC System, we believe in clear communication, ethical practices, and empathy to ensure outstanding payments are recovered while preserving customer trust. Here’s how
IC System Celebrates its Employees with 10+ Years of Tenure
At IC System, we believe that employee longevity is a key factor in our success. With 119 employees currently in our 10-Year Club, this milestone is something we take great pride in. Celebrating long-term employees not only fosters loyalty but also strengthens the positive, team-oriented culture that defines our company. Our 10-Year Club members are
IC System Appoints Mike Selbitschka as Executive Vice President of Sales
IC System is excited to announce the promotion of Mike Selbitschka to Executive Vice President of Sales. In his new role, Mike will leverage his extensive expertise in the collections industry to drive sales, enhance marketing strategies, and lead client acquisition efforts at IC System. Mike’s journey with IC System began in 2001 when he
IC System Announces Nate Welbig as Vice President of Operations
IC System is proud to announce the promotion of Nate Welbig to Vice President of Operations and member of the Executive Team. Nate has been with IC System since 2009, most recently serving as Director of Operations at the St. Paul Home office. IC System President & CEO John Erickson, Jr. remarked, “Nate has extensive
Collection Agencies vs. Factoring Companies: Which is Better for Your Small Business?
Collection Agencies vs. Factoring Companies: Which is Better for Your Small Business? Managing overdue accounts is a major challenge for small businesses, impacting cash flow and operations. When it comes to resolving unpaid invoices, two main options stand out: collection agencies and factoring companies. Each offers a different approach, so let’s explore which might be
Employee Spotlight: Charting Growth with Tamara Ward
When Tamara started working for IC System seven years ago, she never imagined that she would come to lead IC System’s internal employee engagement and wellbeing committee. This year, in addition to her work as a Sales Operation Specialist, Tamara will be taking over leadership of the committee from Joseph Erickson, who was recently promoted
Strategies for Getting the Most Out of Your Hybrid Work Schedule
As we move further and further away from the pandemic, many companies are asking people to come back into the office and are favoring a hybrid work environment over a fully remote or in-office schedule. Employees, now having mastered both fully in-person and fully remote arrangements, must adapt to a hybrid work week. Here, we
Tax Season Debt Collection Strategies and Why They Matter
For many businesses, the holiday shopping season can make or break their year, constituting almost half of their annual sales. Similarly, the collection industry experiences a significant boost during tax time, with IC System witnessing up to a 30% increase in collections for our clients. This surge is attributed to consumers using their tax refunds
Recover Revenue on Healthcare Balances Under $500
Regulations for credit reporting healthcare accounts have changed in recent years. Credit reporting is no longer allowed for a full year after your healthcare accounts becomes delinquent, and accounts under $500 are no longer reportable. But there are a few common misconceptions about the new regulations: ⊗ You can’t place your healthcare accounts under $500 in
2023: A Year of Impact and Innovation
As we bid farewell to another transformative year, IC System is taking a moment to reflect on the exciting journey that was 2023. From earning notable distinctions to making a positive impact through charitable events, it has been a year filled with success, innovation, and meaningful contributions. 1. Company Distinctions For the seventh consecutive year,
