Blog
Decades in Bloom: IC System’s 10-Year Club Celebration
In August, IC System gathered its “perennials” at the Tria Event Center for a garden-themed celebration of the 10-Year Club. Fittingly called Decades in Bloom, the party was all about honoring the roots, growth, and blossoms that long-serving employees have brought to the company. Out of roughly 300 employees nationwide, an impressive 111—over one-third of the
The Importance of a Proactive Collections Strategy: How a Collection Agency Can Improve Recovery
The Importance of a Proactive Collections Strategy: How a Collection Agency Can Improve Recovery Unpaid accounts can create major challenges for businesses across every industry, from healthcare and utilities to telecom and small business. Late payments disrupt cash flow, increase administrative costs, and place stress on customer relationships. That’s why having a proactive collections strategy
Teeing Off for a Great Cause: The 27th Annual IC System Charity Golf Tournament
On Friday, August 15, 2025, I had a blast volunteering at the 27th Annual IC System Charity Golf Tournament at Tanners Brook Golf Course in Forest Lake, MN. It was a day filled with laughter, connection, and the kind of feel-good energy that makes you grateful to be part of something bigger. Teaming Up for
Solar Panel Company Collection Services: How a Collection Agency Can Improve Debt Recovery
Solar Panel Company Collection Services: How a Collection Agency Can Improve Debt Recovery The solar energy industry is booming, but with growth comes new financial challenges. Solar panel companies often deal with large installation costs, long financing terms, and customers who may fall behind on payments. Without a strategic collections plan, unpaid accounts can quickly
BNPL Collection Services: How a Collection Agency Helps Buy Now Pay Later Providers Recover More
BNPL Collection Services: How a Collection Agency Like IC System Supports Buy Now Pay Later Providers Buy Now, Pay Later (BNPL) programs are transforming consumer purchasing behavior across retail, e-commerce, and service industries — and financial service providers are taking notice. As BNPL adoption grows, so does the need for a trusted collection agency offering
IC System Named 2025 Best Place To Work In Collections!
IC System Named to Best Companies Group Best Places to Work in Collections 2025 Sponsored by ACA International IC System is proud to announce it has been selected as one of the Best Companies Group’s 2025 Best Places to Work in Collections, a program sponsored this year by ACA International. Now in its 18th year,
Strategic Approaches to Uncompensated Care
We are proud to feature input and contributions on this article from Kristina Gursky, Vice President of Healthcare Strategy at IC System. Kristina is also an active member of AAHAM, currently serving as National Government Relations Chair and Treasurer of the Minnesota Gopher Chapter. Uncompensated care remains a persistent challenge for healthcare systems across the
Mastering the Medical Billing Collection Process
We are proud to feature input and contributions on this article from Kristina Gursky, Vice President of Healthcare Strategy at IC System. Kristina is also an active member of AAHAM, currently serving as National Government Relations Chair and Treasurer of the Minnesota Gopher Chapter. Setting the Stage: Why the Revenue Cycle Begins Early For many
IC System Named a 2025 Star Tribune Top 200 Workplace!
A Bold Vision from Day One When I joined IC System in the spring of 2017, I was handed a copy of the company’s strategic plan. As I read through it, one goal caught my eye: “Best place to work designation.” I remember thinking, how cool is that? A company bold enough to put
Tackling the Challenges of Collections in Healthcare and Boosting Recovery Rates
Tackling the Challenges of Collections in Healthcare and Boosting Recovery Rates When healthcare organizations struggle with mounting unpaid bills, it’s not just a financial hiccup—it’s a signal that the challenges of collections healthcare teams face are growing more complex. From confusing statements to high-deductible plans, providers must evolve their revenue cycle strategies to protect cash
