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IC System Named 2025 Best Place To Work In Collections!

IC System Named to Best Companies Group Best Places to Work in Collections 2025 Sponsored by ACA International IC System is proud to announce it has been selected as one of the Best Companies Group’s 2025 Best Places to Work in Collections, a program sponsored this year by ACA International. Now in its 18th year,
Strategic Approaches to Uncompensated Care

We are proud to feature input and contributions on this article from Kristina Gursky, Vice President of Healthcare Strategy at IC System. Kristina is also an active member of AAHAM, currently serving as National Government Relations Chair and Treasurer of the Minnesota Gopher Chapter. Uncompensated care remains a persistent challenge for healthcare systems across the
Mastering the Medical Billing Collection Process

We are proud to feature input and contributions on this article from Kristina Gursky, Vice President of Healthcare Strategy at IC System. Kristina is also an active member of AAHAM, currently serving as National Government Relations Chair and Treasurer of the Minnesota Gopher Chapter. Setting the Stage: Why the Revenue Cycle Begins Early For many
IC System Named a 2025 Star Tribune Top 200 Workplace!

A Bold Vision from Day One When I joined IC System in the spring of 2017, I was handed a copy of the company’s strategic plan. As I read through it, one goal caught my eye: “Best place to work designation.” I remember thinking, how cool is that? A company bold enough to put
Tackling the Challenges of Collections in Healthcare and Boosting Recovery Rates

Tackling the Challenges of Collections in Healthcare and Boosting Recovery Rates When healthcare organizations struggle with mounting unpaid bills, it’s not just a financial hiccup—it’s a signal that the challenges of collections healthcare teams face are growing more complex. From confusing statements to high-deductible plans, providers must evolve their revenue cycle strategies to protect cash
How To Improve Medical Billing Process and Enhance Patient Billing Efficiency

Transform Your Medical Billing Process To Accommodate Value-Based Healthcare Value-based healthcare may seem to be on pause, but most healthcare providers believe it’s still the future. According to a survey of 450 physicians and health plan executives, 82% expect the shift to value-based care to continue — even if it’s slow. Participation in these models
Collections & Financial Literacy: A Clear Connection

Financial literacy is a cornerstone of long-term financial health, yet many consumers struggle to fully understand their personal finances. In recognition of Financial Literacy Awareness Month this April, it’s important to highlight how even a collection agency can play a valuable role in supporting financial education. By helping consumers gain a clearer understanding of budgeting,
Reflecting on a Year of Giving: IC System’s 2024 Community Involvement

At IC System, giving back is more than a tradition—it’s part of who we are. As we look back on 2024, we’re proud to share In the Community, our annual review of IC System’s presence and activity in our communities. From donation drives and fundraising events to volunteer efforts and sponsorships, this past year reflects
Overcoming Telemedicine AR Collection Challenges

Many healthcare providers have adjusted their services to a combination of telemedicine and in-office visits to meet patient demand safely. Unfortunately, some providers remain hesitant to embrace telemedicine due to concerns about nonpayment. But many of the challenges that affect telemedicine billing are the same ones encountered during in-office visits—and they can be addressed with
Track Your Financial Health: Managing Days in Accounts Receivable in Healthcare

Healthcare professionals know very well how numbers serve as key indicators of a patient’s health. When one of the key measurements is out of whack, it’s not proof of an underlying cause — but it is a starting point in finding the root of illness or disease. The same is true for your practice’s financials.