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Start collecting past-due accounts today with InstiCollect

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IC System Named 2025 Best Place To Work In Collections!

IC System Named to Best Companies Group Best Places to Work in Collections 2025 Sponsored by ACA International IC System is proud to announce it has been selected as one of the Best Companies Group’s 2025 Best Places to Work in Collections, a program sponsored this year by ACA International. Now in its 18th year,

Strategic Approaches to Uncompensated Care

We are proud to feature input and contributions on this article from Kristina Gursky, Vice President of Healthcare Strategy at IC System. Kristina is also an active member of AAHAM, currently serving as National Government Relations Chair and Treasurer of the Minnesota Gopher Chapter. Uncompensated care remains a persistent challenge for healthcare systems across the

Mastering the Medical Billing Collection Process

We are proud to feature input and contributions on this article from Kristina Gursky, Vice President of Healthcare Strategy at IC System. Kristina is also an active member of AAHAM, currently serving as National Government Relations Chair and Treasurer of the Minnesota Gopher Chapter. Setting the Stage: Why the Revenue Cycle Begins Early For many

IC System Named a 2025 Star Tribune Top 200 Workplace!

  A Bold Vision from Day One When I joined IC System in the spring of 2017, I was handed a copy of the company’s strategic plan. As I read through it, one goal caught my eye: “Best place to work designation.” I remember thinking, how cool is that? A company bold enough to put

Tackling the Challenges of Collections in Healthcare and Boosting Recovery Rates

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Tackling the Challenges of Collections in Healthcare and Boosting Recovery Rates When healthcare organizations struggle with mounting unpaid bills, it’s not just a financial hiccup—it’s a signal that the challenges of collections healthcare teams face are growing more complex. From confusing statements to high-deductible plans, providers must evolve their revenue cycle strategies to protect cash

Collections & Financial Literacy: A Clear Connection

Financial literacy is a cornerstone of long-term financial health, yet many consumers struggle to fully understand their personal finances. In recognition of Financial Literacy Awareness Month this April, it’s important to highlight how even a collection agency can play a valuable role in supporting financial education. By helping consumers gain a clearer understanding of budgeting,

Overcoming Telemedicine AR Collection Challenges

Many healthcare providers have adjusted their services to a combination of telemedicine and in-office visits to meet patient demand safely. Unfortunately, some providers remain hesitant to embrace telemedicine due to concerns about nonpayment. But many of the challenges that affect telemedicine billing are the same ones encountered during in-office visits—and they can be addressed with

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