IC System Receives BBB Torch Awards for Ethics

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IC System Receives BBB Torch Awards for Ethics

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Author: Brian Eggert

Brian Eggert is a business development specialist and writer for IC System, one of the largest receivables management companies in the United States. With 18 years in the collection industry, Brian's experience includes operations, client service, proposal writing, blogging, content creation, and web development.

IC System Takes the 2023 Polar Plunge

Not just anyone will jump into a near-frozen river for charity. You have to really care about the cause to put yourself through something like that. Maybe that’s why the Polar Plunge tagline, “Freezin’ for a Reason,” means so much to the volunteers. On Saturday, March 4, several IC System volunteers participated in the Polar Plunge at

Champion-Challenger Collections Model

Competition brings out the best in us. Keep that in mind when considering what to do with your accounts receivables. Having a single, reliable collection agency partner may prove successful. But do you ever wonder if your collections partner could do better? Rather than leaving one partner and finding another, consider a Champion-Challenger model. Engaging

Better Debt Collection with Data Security and Compliance

When you think about ways to evaluate a potential collection partner, your first thought probably relates to performance or experience, not data security and compliance. But cyber security and operational compliance remain vital when choosing a debt collection company. Ensuring your consumers’ data is protected, and your consumers are treated fairly according to regulatory mandates,

Kristina Gursky Named President of AAHAM Gopher Chapter

Kristina Gursky, IC System’s Vice President of Healthcare Client Success, was recently named President of the Gopher Chapter of AAHAM (American Association of Healthcare Administrative Management). Kristina has a long history with AAHAM. She holds a Certified Revenue Cycle Professional certification through the organization, and in 2020, she was appointed to the AAHAM National Patient

IC System Earns 2022 Best Places to Work in Collections

IC System is pleased to announce the Best Companies Group has named our company one of the 2022 Best Places to Work in Collections for the second year in a row. Best Companies Group administers the “Best Places to Work in Collections” program, conducting more than 70 local, national, and industry “Best Places” programs annually for

Mike Dunn Promoted to Vice President of Client Success

IC System is proud to announce the promotion of Mike Dunn to Vice President of Client Success. In his new role, Mike will help oversee Account Management and Client Success departments for some of the largest clients that work with IC System, a nationally licensed collection agency headquartered in St. Paul, Minnesota. “Mike has been

Kristina Gursky Promoted to Vice President of Healthcare Client Success

IC System, a nationally licensed collection agency headquartered in St. Paul, Minnesota, is proud to announce the promotion of Kristina Gursky to Vice President of Healthcare Client Success. Kristina will bring her extensive knowledge of the healthcare industry to this role. “Kristina came to IC System as a process-improvement, strategy, and business analyst,” observed Joe

IC System Partners with Rural Health Alliance as Preferred Vendor

IC System is proud to announce a new strategic partnership with Rural Health Alliance (RHA). The partnership makes IC System a preferred vendor for debt collection and patient account receivables, giving RHA members the opportunity to access low collection costs and high agency service levels well beyond what would otherwise be accessible. “We are excited

Three Simple Ways to Improve Your Dental Collection Efforts

dental-accounts-receivable-ic-system

Even though the world is inching back to normality, the problem of dental accounts receivable hasn’t changed. Overdue patient debt will remain a struggle as long as the dental billing process occasionally creates patient confusion and dental offices continue to be busy places that deprioritize internal recovery efforts. Fortunately, a few simple changes to your

MN Gopher Chapter of AAHAM Receives Chapter Excellence Award

The MN Gopher Chapter of AAHAM (American Association of Healthcare Administrative Management) has been named 1st Place for the 2022 Chapter Excellence Award. This award was presented to the Minnesota Chapter’s President, Heather Rickgarn. Kristina Gursky, Director of Healthcare Client Success at IC System, is currently the First Vice President of the MN Gopher Chapter and