Compassionate Collections. Better Outcomes.
The collection industry has a reputation for generating consumer complaints. But IC System knows that honey works better than vinegar when talking to consumers. Conducting collection calls with empathy and understanding as part of our negotiation strategy results in fewer complaints and more dollars recovered per call.
Learn more about how we support consumers with Consumer Satisfaction (CSAT) Surveys.
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IC System – Our People
IC System’s people are what make our approach to debt collection so unique. We approach every collection call with empathy and humanity, ensuring that everyone involved, including our clients, their consumers, and our staff, are happy with the outcome.
