Start collecting past-due accounts today with InstiCollect

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Start collecting past-due accounts today with InstiCollect

Learn More

IC System: Upholding Excellence with Our A+ BBB Rating

Since 1938, IC System has built its reputation on ethical practices, transparency, and a commitment to doing what’s right. We’re proud to highlight our A+ Better Business Bureau (BBB) rating, full accreditation, and recognition as a winner of the Torch Award for Ethics. These honors aren’t just plaques on the wall, they reflect how we

Decades in Bloom: IC System’s 10-Year Club Celebration

In August, IC System gathered its “perennials” at the Tria Event Center for a garden-themed celebration of the 10-Year Club. Fittingly called Decades in Bloom, the party was all about honoring the roots, growth, and blossoms that long-serving employees have brought to the company. Out of roughly 300 employees nationwide, an impressive 111—over one-third of the

IC System Named 2025 Best Place To Work In Collections!

IC System Named to Best Companies Group Best Places to Work in Collections 2025 Sponsored by ACA International IC System is proud to announce it has been selected as one of the Best Companies Group’s 2025 Best Places to Work in Collections, a program sponsored this year by ACA International. Now in its 18th year,

IC System Named a 2025 Star Tribune Top 200 Workplace!

  A Bold Vision from Day One When I joined IC System in the spring of 2017, I was handed a copy of the company’s strategic plan. As I read through it, one goal caught my eye: “Best place to work designation.” I remember thinking, how cool is that? A company bold enough to put

Collections & Financial Literacy: A Clear Connection

Financial literacy is a cornerstone of long-term financial health, yet many consumers struggle to fully understand their personal finances. In recognition of Financial Literacy Awareness Month this April, it’s important to highlight how even a collection agency can play a valuable role in supporting financial education. By helping consumers gain a clearer understanding of budgeting,

Debt Collection Strategies: Balancing Persistence with Empathy

IC System When-should-debt-collectors-be-used

Debt Collection Strategies: Balancing Persistence with Empathy Implementing effective debt collection requires striking a balance between assertiveness and empathy. Being too persistence can harm customer relationships, while too much leniency risks not recovering the debt. Businesses need a strategy that promotes clear, respectful communication while ensuring timely payments. IC System excels at this balance, as

IC System’s Rachel Scherer Shares Insights at Ramsey County Workforce Solutions Inclusive Workforce Summit

Rachel Scherer headshot image.

IC System’s Rachel Scherer Shares Insights at Ramsey County Workforce Solutions Inclusive Workforce Summit On January 29, the Ramsey County Workforce Solutions Inclusive Workforce Summit brought together top employers at the Science Museum of Minnesota to discuss workplace excellence. Among the panelists was Rachel Scherer, IC System’s Director of Human Resources, who shared insights into