Author: Julian McPherson
The Importance of a Proactive Collections Strategy: How a Collection Agency Can Improve Recovery
The Importance of a Proactive Collections Strategy: How a Collection Agency Can Improve Recovery Unpaid accounts can create major challenges for businesses across every industry, from healthcare and utilities to telecom and small business. Late payments disrupt cash flow, increase administrative costs, and place stress on customer relationships. That’s why having a proactive collections strategy
Solar Panel Company Collection Services: How a Collection Agency Can Improve Debt Recovery
Solar Panel Company Collection Services: How a Collection Agency Can Improve Debt Recovery The solar energy industry is booming, but with growth comes new financial challenges. Solar panel companies often deal with large installation costs, long financing terms, and customers who may fall behind on payments. Without a strategic collections plan, unpaid accounts can quickly
BNPL Collection Services: How a Collection Agency Helps Buy Now Pay Later Providers Recover More
BNPL Collection Services: How a Collection Agency Like IC System Supports Buy Now Pay Later Providers Buy Now, Pay Later (BNPL) programs are transforming consumer purchasing behavior across retail, e-commerce, and service industries — and financial service providers are taking notice. As BNPL adoption grows, so does the need for a trusted collection agency offering
IC System Named 2025 Best Place To Work In Collections!
IC System Named to Best Companies Group Best Places to Work in Collections 2025 Sponsored by ACA International IC System is proud to announce it has been selected as one of the Best Companies Group’s 2025 Best Places to Work in Collections, a program sponsored this year by ACA International. Now in its 18th year,
Debt Collection Strategies: Balancing Persistence with Empathy
Debt Collection Strategies: Balancing Persistence with Empathy Implementing effective debt collection requires striking a balance between assertiveness and empathy. Being too persistence can harm customer relationships, while too much leniency risks not recovering the debt. Businesses need a strategy that promotes clear, respectful communication while ensuring timely payments. IC System excels at this balance, as
Customer Retention During Collections: Tips for Maintaining Trust and Loyalty
The debt collection process can be delicate, but with the right approach, businesses can retain customers while still recovering overdue payments. Here are some actionable tips to maintain trust and loyalty during collections: 1. Communicate Transparently Open and honest communication is critical. Ensure your customers understand their debt, payment options, and any consequences for non-payment.
Maximizing Debt Collection During Tax Season: Strategies and Insights
Maximizing Debt Collection During Tax Season: Strategies and Insights Tax season presents a golden opportunity for businesses to recover unpaid debts. As many consumers receive tax refunds between January and May, this influx of cash makes it an ideal time to reach out to slow-paying or non-paying individuals. Here’s how you can capitalize on this
Top FAQs About Hiring Collection Agencies: What Every Business Owner Should Know
Top FAQs About Hiring Collection Agencies: What Every Business Owner Should Know For business owners, hiring a collection agency can raise questions about costs, processes, and outcomes. Understanding these FAQs can ease concerns and help you make the best decision for your company’s needs. Here are some common questions about working with collection agencies: 1. How
Collection Agency vs. Small Claims Court: Making the Right Choice for Your Business
Collection Agency vs. Small Claims Court: Making the Right Choice for Your Business When businesses encounter unpaid debts, the choice between hiring a collection agency or going to small claims court is crucial. Both options have unique advantages, and carefully considering factors like cost, time, and potential outcomes will help determine the right path for
The Art of Debt Collection: How to Recover Outstanding Payments Without Damaging Customer Relationships
The Art of Debt Collection: How to Recover Outstanding Payments Without Damaging Customer Relationships Debt collection is essential for maintaining business cash flow, but it doesn’t have to harm customer relationships. At IC System, we believe in clear communication, ethical practices, and empathy to ensure outstanding payments are recovered while preserving customer trust. Here’s how
