Bad Debt and Self Pay Management
From independent physicians and small practices to large, multi-state hospital systems, IC System provides bad debt and self pay management solutions that return millions of dollars to healthcare facilities nationwide. IC System has a skilled team of knowledgeable and compassionate representatives who work in your best interest and maintain your valuable patient relationships.
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Self Pay Management
IC System’s Self Pay early out services adhere to your internal processes to provide a timesavings and increased efficiency. In addition to collecting in the name of the provider (on both inbound and outbound lines), IC System begins service on each account through detailed data scrubs (deceased, bankruptcy, address, cell phone, etc.), analytics modeling, and segmentation to ensure an efficient workflow. IC System also provides eligibility identification and resolution services for insurance, charity, and Financial Assistance.
IC System’s Bad Debt process for healthcare accounts treats past-due patients with all the respect and consideration they deserve, while using the third party methods and tools that will effectively resolve your accounts and preserve your patient relationships. After an intensive data scrub and analytics modeling to tier accounts, accounts move to the collection phase for a 180-day campaign of calls and letters. The Bad Debt process includes eligibility identification and resolution services for insurance, charity, and Financial Assistance.
• Settlement Authority
• Credit Reporting
• Non-Litigation Attorney Referral
• Litigation Referral
• Credit Monitoring.
Debt Revival Strategy
If your primary agency’s efforts have slowed down after their initial collection period of around 180 days, it’s time to contact IC System. We specialize in secondary collection plans to revive your older inventory and create a renewed revenue source. We will custom analyze your 180+ day inventory by looking at a specific group of demographics and supplied histories, apply enhanced analytics modeling, and formulate a unique strategy workflow for your accounts. This secondary collection plan extends the life of your healthcare accounts receivable, revives these accounts to recover an additional portion of the collectible inventory, and locates new revenue in late-stage accounts.Download our Debt Revival Strategy PDF
Associations and Partnerships
IC System maintains more than 125 major healthcare association affiliation and/or endorsement relationships. These special relationships often offer discounts and benefits to association members who choose IC System as their collection partner.
Among our many association relationships, IC System works with the states of Maryland, New York, Texas, Florida, Michigan, and many others. In many cases, we have preserved these relationships for decades through our history of strong, ethical recoveries, reflecting our niche: To be the best, most trusted provider of receivables management services to original creditors.
IC System has a number of strategic partnerships that enable tens of thousands of healthcare facilities across the United States to access collections services directly through their Patient Management Systems. Our partnership marketplace environments can service healthcare facilities of all shapes, sizes and specialties.
For healthcare offices looking to streamline their office and partner with programs that work to deliver consistent performance, IC System’s partnerships are a great place to start:
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