Telecom Debt Collection Services
Services for Effective Bill Collection
IC System provides communications company bill collection services for many of the country’s largest telecom service providers. We understand this is a competitive, ever-changing industry shaped by the fluid growth of technology and an emphasis on customer care. Our experience means we know how to tailor our services to meet your specific needs through friendly collection practices, state-of-the-art technology, and the security and compliance your business needs.
We Understand the Communications Industry
IC System provides outsourcing services to function as an extension of your internal call center. Meanwhile, our equipment recovery programs align with your procedures to ensure your customers can return equipment as efficiently and effectively as possible, and guarantee they get the credit they deserve according to your policies.
With IC System’s services, you get the advantage when it comes to debt collection by:
- Incorporating equipment recovery programs
- Automatically sending debts
- Keeping consumer data organized
- Utilizing bilingual support
- Providing transparent, first-party communication to your customers
- Segmenting accounts to prioritize maximizing revenue
- Providing optional late-stage credit monitoring to stay up to date on probable ability to pay
Recovery Plans for Any Size Business
The service you choose depends on your telecom organization’s unique needs. Our team is here to provide you with a custom solution that best fits the way you work. If you ever have any questions about how our services work or the impact they can have on your revenue, don’t hesitate to speak with our dedicated team.
Recovery Plus is a diverse two-phase debt collection program with distinct letters-only and intensive collection treatments. During the letters-only phase, accounts are sent directly to you, and you keep 100% of recovered money. Debt collection costs are offered at a competitive flat rate.
- Credit reporting*
- Analytical modeling for maximum recoveries
- Skip tracing
- Direct letters
*Credit reporting available only on qualifying accountsPricing & Program Overview
Premier Collect is a contingency collections plan ideal for offices seeking payment on past due accounts. The collection agency fees for this debt recovery program are contingency-based, adjustable based on your business needs.
- Credit reporting to the major bureaus
- Credit monitoring to notify us of an important change in the consumer’s credit status that may indicate an ability to pay
- Attorney referral services in which payment demand contacts are made by an independent attorney
- Litigation referral services if you decide to take a consumer to court
“I love how IC System is quick to respond to my questions. I love how careful and precise they are to work on each account that we send to them.”Olivia
“Client service is extremely prompt and work diligently to collect.”Beckley Newspaper
“Your company has recovered thousands of dollars from customers whose accounts are 3-4 years old.”The Rotland Herald
Unsure Where to Start?
To recover past due accounts, you need a collections partner who works with your consumers, negotiates payment, and maintains your customer relationships. IC System is big enough to meet your communications company bill collection service needs through our variety of resources and innovative technologies. Our telecom debt collection solutions also feature a number of effective services and options including online tools, credit reporting, non-litigation and litigation attorney referrals.Let Us Help
Experience in Any Industry
Your organization will benefit from IC System’s vast experience in every industry segment. Our customized strategy applies advanced analytics to your inventory to develop an approach best suited to your accounts, no matter your size or number of accounts. IC System ensures you receive intelligent and effective work effort for the best results. Experience the IC System difference today.Industries We Serve
Competitive Pricing for Every Business
Our economical rates and customer-friendly approach make our debt collection services not only a powerful tool but also an effective way to help preserve your valuable customer relationships.
Your comprehensive pricing request will include the following:
- No cost pricing quote for your IC System services
- Materials to help streamline your accounts receivable
- A sample IC System agreement
- Establish a follow-up plan
Get In Touch
We’ll help you identify the next steps to overcome accounts receivable challenges. Fill out our form or call 1-800-279-3511 to learn more or request pricing.