Case Study Category: Industry: Healthcare
“The reports and online tools are great, and your professionalism is second to none! Current information is always at our fingertips.”
“Your staff is always friendly and helpful regardless of what is asked of them. Your company is very professional and thorough.”
“You are always very efficient in collecting our outstanding debts and always available to answer any questions we have. Very good customer service skills! We look forward to many more years of your service.”
“I love using the online tools…very convenient and easy and helpful!”
“So often in business and in life the customer service/appreciation gets put to the side. We appreciate your customer service and also the “little things” that mean a lot that IC System does for their clients. With so many agencies to choose from, I am happy that we chose you. Thank you so much for your excellent customer service!”
“In a large level-one trauma center, good collection results, minimal complaints, and competitive rates lead to a good relationship. Thanks again!”
“Our own collectors are very ‘soft’. IC System understands that. They really treat our patients with the same respect and the same kind of hands-on care that we do in our own collection process. We have absolutely no complaints from our patients.”
