Case Study Category: Green
Nicole Muelller
“I’ve worked at IC System for 8 years and I’ve worked my way up from Collector to supervising our Call Quality Department. There’s no limit to the opportunities for advancement.”
Penny Beckey
“So often in business and in life the customer service/appreciation gets put to the side. We appreciate your customer service and also the “little things” that mean a lot that IC System does for their clients. With so many agencies to choose from, I am happy that we chose you. Thank you so much for your excellent customer service!”
Glenn Bevil
“In a large level-one trauma center, good collection results, minimal complaints, and competitive rates lead to a good relationship. Thanks again!”
LaDonna Ross
“Our own collectors are very ‘soft’. IC System understands that. They really treat our patients with the same respect and the same kind of hands-on care that we do in our own collection process. We have absolutely no complaints from our patients.”
