Let IC System Handle Your Debt Recovery
Medical centers understand the sensitive nature of lab testing, from the stress of uncovering health concerns to the burden of out-of-pocket expenses and treatments. As a result, navigating debt collection for medical testing and pharmaceuticals can be challenging, especially while trying to maintain a positive patient relationship.
Make it easier for your facility by partnering with IC System, helping you focus on patient care while keeping your money where you need it most: with you.
We Understand the Medical Industry
As experts in medical lab and pharmaceutical debt collection, we’ll provide your patients with positive, empathetic service to navigate the complex world of medical billing and healthcare collections.
Some of the most useful IC System advantages include:
- Depending on preference, patients and their families can be contacted via phone calls, letters, email, or text
- Custom-designed call campaigns that contact individuals at the most convenient times
- Regular optimization-focused review of plan effectiveness by in-house analysts

Flexible, Adaptable Medical Lab Debt Collection
No matter which of our programs you choose for debt recovery, the results will be immediate. Setup can be done within minutes and recovery activity can begin in as little as one business day.
“What I like best about IC System is that it takes the stress off of the collection process allowing us time to do our other work.”
Danita
“Your service has been an asset to helping our business. Thank you for your promptness and willingness to get our accounts under control.”
Don Dawson Pharmacy | Don Dawson Pharmacy
“I have had to contact IC System numerous times for questions on statements and activity reports and have had nothing but excellent customer service and knowledgeable representatives on the other end of the phone. Thank you.”
Urology, LTD | Urology, LTD
Unsure Where to Start?
The right debt recovery partner is able to take the stress out of collecting owed payments for both you and your lab testing patients.
Facilities like yours care deeply about the individuals you test and treat. Our principled approach is respectful toward your patients and their families, using ethical, multi-channel tactics that recover debts faster.
Let Us Help
Want to Learn More?
Download our debt collections overview PDF for additional information.
Download Now