Consumer Home

How may we help you?

This site is designed to provide information to consumers, as well as provide a way to express concerns about I.C. System. Also contained on this site are a variety of options for contacting us. To get started, visit our FAQ page to get the information you need.

Helpful Blogs

collection-call

IC System is Calling Me. What Should I Do?

When we receive a collection agency call, emotions tend to get the best of us. There’s a sense of urgency to find out who’s calling and why, and then get the matter resolved. But sometimes collection agency protocols can make a collection call frustrating or annoying—especially when all you want to know is why you’re being contacted

collection-notice

What to Do When You Receive a Collection Notice?

When you open your mail and find a letter reading “Balance Due” and “We are a debt collector attempting to collect a debt,” it’s not a good feeling. No one likes to be in collections or receive a collection notice. But it’s important not to panic or take it personally.

what-a-collection-agency-can-and-can't-do

What a Collection Agency Can, and CAN’T, Do!

Getting a collection call or letter from a collection agency can be stressful. But knowing what a collection agency can and can’t do when attempting to collect your debt can help you prepare.

Or Contact IC System:

Medical: 866-628-7811
Other: 800-279-7244

IC System Correspondence
444 Highway 96 East
P.O. Box 64378
St. Paul MN 55164-0378