ic system dragon boat race la crosse 2018

The sixth annual Big Blue Dragon Boat Festival was held on Saturday, July 21, 2018, on the Black River along Copeland Park in La Crosse, Wisconsin. IC System’s branch office in La Crosse helped sponsor the event, which supports the Center for Breast Care and healthy lifestyles programming for youth at the Boys & Girls […]

wayfair online shopping IC System

The United States Supreme Court in June ruled in South Dakota v. Wayfair, Inc. that states can collect sales tax on purchases made from retailers that don’t have a physical presence in the state. The ruling overturns decades of legal precedence and is quite significant given the increasing role of online retailers in the modern […]

best-time-to-submit-an-account-ic-system

Whether you’re running a small business, healthcare office, or a large corporation, knowing the right time to submit a debt to your collection agency remains tricky. There’s a delicate balance, similar to the question about the ideal temperature of porridge in the fairy tale Goldilocks and the Three Bears. You shouldn’t send an account to […]

patient-experience-ic-system

A bad collection experience can easily bruise the relationship between the patient and a healthcare or dental provider if the wrong approach is used by the provider’s collection agency. IC System approaches every call with the consumer experience in mind, with the full understanding that our patient financial representatives are calling on behalf of our clients. […]