collection legislation-IC System

Despite the significant impact of the debt collection industry on the economy as a whole, relatively little research exists as to the impact that state-level collection legislation has on consumer financial outcomes. Preliminary findings in a recent staff report from the Federal Reserve Bank of New York reveal “consistent evidence that restricting collection activities leads […]

small-business-call-IC System

It’s okay to admit it: You really hate making those collection phone calls when a customer hasn’t paid. The fact is, few of us are accustomed to talking about money. You know if the conversation isn’t handled right, you could make a bad situation worse and lose that customer forever. At the same time, the […]

avoid collections-IC System

Remaking a billing system to boost same-day payments from patients can make sense for any dental practice. When patients walk out the door without making a payment or paying off their deductible or co-pay, the cost of collecting falls on your practice. On top of that, your patients come with a range of financial habits; […]

millennial patients-IC System

The millennial generation recently hit a milestone of being the largest generation in the U.S. Even though they’re young adults and have fewer healthcare needs than their parents and grandparents, it’s important for providers to understand the needs and challenges of millennial patients in order to win them over, build trust, and keep those payments […]