virtual-assisstant

As artificial intelligence improves and makes inroads, it’s not a surprise to see some products enter the accounts receivables market. In fact, some companies are selling virtual assistants. We don’t mean robots or artificial intelligences; we mean a system that offers a highly sophisticated option for consumers to make online payments. Such systems can be […]

dental-billing-conversation

The appointment is set, but rest assured, there is plenty for your patient to dread. There’s all that drilling and scraping, plus the potential unwelcome news that they will need to return for a root canal. Of course, then there’s the matter of paying for all this discomfort. On the flip side, asking someone for money […]

Financial Policy Review

A good financial policy serves two purposes: It reduces exposures to your office but it should also eliminate surprise to your patients. With the new year, this is an opportune time to pull out this guiding document and give it a checkup to make sure it follows best practices. Is it easy to understand? First, look at the […]

surprised businessman

How can a third-party debt collector such as IC System be a valuable partner for your business? These are five of the benefits. Extra motivation: For some consumers, it may be easy to push off paying a bill. Perhaps they don’t fully understand the bill. Or perhaps you’re simply on the receiving end of their […]

healthcare incentives

Patients’ out-of-pocket costs are rising, putting even more pressure on the healthcare system — not to mention a clinic’s ability to make ends meet. One solution that’s gaining traction is changing reimbursement practices with an eye toward outcomes that experts say will save money and result in healthier patients in the long run. Value-based care: Medicare is […]

skiptrace search

Sometimes patients will pull what appears to be a disappearing act. Bills are returned to your clinic or practice marked with the yellow “no forwarding address” label. You pick up the phone and their number is out of service. You then call their employer and they’ve never heard of the patient. At this point, you may […]

sick-dog

When a family pet gets sick, most owners say they would not put a price on the health of their dog or cat — until they see the bill. Like medical care, veterinary care costs are rising fast, leaving owners feeling hard-pressed to immediately pay off balances that can reach well into the thousands of […]

healthcare-database

As cash flow emerges as a top administrative concern in healthcare, one solution remains clear: upgrading the revenue cycle management system. In fact, according a recent survey, 85 percent of healthcare organizations say they want to upgrade. Change overwhelms an old system The reasons behind the desire to upgrade are clear. First, they are working with a […]

utility-billing

For a utility company, a block of unpaid bills on the books can be a millstone. Unfortunately, with each missed payment, your chances of recovering the money starts slipping away. To help you get paid more quickly, take a look at some preventive measures and strategies to deal with these common situations. Old debts: In many states, […]

friendly-small-business-employee

As a small business owner, you feel it when your fortunes shift — even just a little bit. When a consumer doesn’t pay for your products or services, for example, covering your expenses becomes much tougher. Fortunately, you can shore up your financial strength by being proactive about the balances on your books. On one hand, you […]