healthcare-database

As cash flow emerges as a top administrative concern in healthcare, one solution remains clear: upgrading the revenue cycle management system. In fact, according a recent survey, 85 percent of healthcare organizations say they want to upgrade. Change overwhelms an old system The reasons behind the desire to upgrade are clear. First, they are working with a […]

utility-billing

For a utility company, a block of unpaid bills on the books can be a millstone. Unfortunately, with each missed payment, your chances of recovering the money starts slipping away. To help you get paid more quickly, take a look at some preventive measures and strategies to deal with these common situations. Old debts: In many states, […]

friendly-small-business-employee

As a small business owner, you feel it when your fortunes shift — even just a little bit. When a consumer doesn’t pay for your products or services, for example, covering your expenses becomes much tougher. Fortunately, you can shore up your financial strength by being proactive about the balances on your books. On one hand, you […]

graph up

There’s a lot of discussion and commentary out there about this issue, but everyone seems to agree: due to high-deductible health insurance plans, and a general failure to effectively address the flaws in the patient self-pay process, the bad debt problem is only going to get worse for many healthcare providers. Mike Trilli, the senior […]

rental properties

Not all tenants are alike. While many pay their utility bills on time, all the time, some are prone to skipping town and leaving their landlord behind to make up the balance. To smooth over this unfortunate process, here are some strategies and best practices when working with tenants and landlords in utility collection and delinquency. […]

utility box

Some problems don’t come with obvious solutions. For example, one issue that has been making headlines is malfunctioning meter equipment, which results in back billing customers to make up for the losses. When equipment does not function correctly and it turns out the customer has been underpaying for the product, the utility often finds itself with […]

awkward phone call

If you are concerned about how your third-party collection partner reflects on you, it is not without reason. That’s because in 2015, a few of these companies were out of bounds: 895,158 consumers logged complaints to the Federal Trade Commission against third-party debt collectors, according to the agency’s Consumer Sentinel Network report. They were accused of violating federal […]

utility utilities files

Trying new things. If you’re a utility provider, finding a new revenue stream may feel like a challenge and a risk. But most regulated utilities providers are seeking one or more new revenue streams, according to Utility Dive’s 2016 State of the Electric Utility Survey. Finding new and alternative sources of revenue is a primary […]

smart phone user

Do you have a landline? If so, you are part of a growing minority. Results from a study last year by the National Health Interview Survey suggest that more than half of all U.S. households have canceled their landlines and now use just their cell phones. The percentage is even higher among twentysomething adults, and […]

healthcare cash

What was once a longtime truth about medical billing is now turned upside-down. For years, uninsured patients were charged more for their care than insured patients. Today, patients are finding they can uncover deep discounts if they pay for their care in cash, rather than submit the claim to insurance. A patient in a recent […]